Warehouse operative - Amazon - Manchester, United Kingdom
(2023-09 - 2024-11)
Medical billing representative - Morris Speech therapy - Islamabad, Pakistan
(2020-03 - 2023-08)
Medical Biller – Key Responsibilities
- Prepared, reviewed, and submitted accurate medical claims to insurance providers.
- Verified patient insurance eligibility, benefits, and coverage prior to billing.
- Processed patient billing, payments, and account updates while maintaining accurate financial records.
- Followed up on outstanding and denied insurance claims, resolving billing discrepancies in a timely manner.
- Reviewed medical documentation to ensure accurate billing and compliance with healthcare regulations.
- Communicated with insurance companies, healthcare providers, and patients to resolve billing inquiries and payment issues.
- Maintained confidentiality of patient information in accordance with healthcare privacy standards.
- Utilized electronic medical records (EMR/EHR) and medical billing software to manage billing processes efficiently.
- Monitored accounts receivable and ensured timely reimbursement from insurance providers.
- Maintained detailed billing records and generated reports to support financial accuracy and compliance.
Retail assistant - Sainsbury
(2024-12 - 2026-04)
- Delivered friendly and efficient customer service, ensuring a positive shopping experience.
- Assisted customers with product inquiries, returns, exchanges, and general store information.
- Operated cash registers and processed cash, card, and contactless payments accurately.
- Replenished shelves and maintained product displays to ensure stock availability.
- Resolved customer complaints professionally and escalated issues when necessary.
- Maintained a clean, organized, and safe sales floor in line with company standards.
- Checked stock levels and assisted with inventory replenishment.
- Worked collaboratively with team members to achieve daily sales and customer service targets.
- Followed company policies, health and safety regulations, and loss prevention procedures.
- Supported promotional activities and ensured accurate pricing and product labeling.
