Arc en ciel du Web

Trilingual, dynamic and results-oriented professional with over 20 years of experience in sales, management and customer service. Highly proficient with computers, flexible regarding travel, I am ready to contribute to your team's success and handle claims throughout Quebec.

Taxi Driver - Travailleur autonome

(2009)

• Professional and personalized customer service for a diverse clientele
• Rapid trust-building and efficient route management
• Autonomy, discipline and time management

Owner - Entreprise en restauration

During the COVID-19 period

• Full operations management (finance, staff, service)
• Quick decision-making and adaptation during a crisis period
• Sales development and customer loyalty building
• Negotiation with suppliers and partners

Lawn Care Sales

Early career

• Sale of lawn treatment services door-to-door
• Customer development and commercial negotiation
• Rigorous client follow-up and after-sales needs management

AEC - Property and Casualty Insurance – Claims Adjustment - Cégep Beauce-Appalaches (2026-08)

Program - Electromechanical Engineering - Université du Québec à Rimouski (UQAR)