Cleaner October 2016 - September 2022
Angel’s Help │ Toronto, ON
- Maintained a daily task list for 6 sites on a weekly basis, to ensure the correct and timely completion of all action items according to company standards
- Managed stock of cleaning supplies in such a manner that allowed for maximum efficiency balancing quality of cleaning services with overhead costs
- Responsible for a range of services including general cleaning and debris removal, contaminant elimination, and disinfection of spaces, as well as organizing and decluttering spaces when required
- Assumed responsibility for organizing supplies and cleaning of equipment at the end of jobs to make certain that everything is prepared for the next job
Maintenance Cleaner July 2015 - September 2016
Lucas & Marco Inc. O/A Mc Donald’s │ Toronto, ON
- Maintained general cleanliness and organized work areas and public spaces to ensure they met the expectations of both the company and customers
- Handled specific and special cleaning agents that require critical thinking and proper calculation in mixing
- Ensure that the restaurant adhered to the health and safety policies of the company through proactive and consistent service
Barista March 2014 - June 2015
Saisethsons Hospitality Group Inc. O/A Tim Hortons │ Toronto, Ontario
- Provided a high standard of service by fulfilling up to 100 service requests per shift for a range of coffee products and food options, ensuring each client received their correct order in the most efficient manner
- Supported the team by maintaining a clear and clean work environment and a well-stocked service area
Server April 2010 - October 2013
Rio 40 Degrees Restaurant │ Toronto, Ontario
- Created exceptional customer experience by delivering friendly and efficient service, answering questions about Brazilian style foods and drinks
- Cleared dishware from tables, cleaned, set up tables, and stocked up service areas with supplies as required
- Trained ten new staff members over the three years, walking them through their orientation on restaurant procedures to achieve an established level of service in order to maintain customer satisfaction
