Arghyadeep Mondal

IBM webMethods Architect with over 11 years of hands-on experience in Enterprise Application Integration (EAI) across Health Care & Life Science, Banking & Financial Services, and IoT platforms. Demonstrated ability to architect, design, and deliver complex integration solutions spanning on-premise and cloud environments, with deep expertise in webMethods Integration Server, Trading Network, API Gateway, Broker, and webMethods.io. Skilled in leading full SDLC lifecycles from requirements gathering and solution design through development, testing, deployment, and 24x7 production support.

Experienced in cloud migration initiatives including Red Hat Linux to AWS transitions, SAP and Control-M platform upgrades, and security modernisation from DMZ to Cloudflare-based authentication for API and Trading Network integrations. Proven track record of managing and mentoring cross-functional teams of up to 7 members across TCS, Wipro, and IBM, consistently delivering within scope, on time, and in alignment with business goals. Holds H1B Visa Stamped and brings a blend of technical depth and managerial acumen to drive enterprise integration strategy and execution.

Senior System Analyst - IBM India Pvt. Ltd.

• Kolkata, India

(2022-04)

• Managed, tested, and supported the end-to-end migration of Red Hat Linux servers to AWS cloud infrastructure for 5 IBM webMethods applications. This included planning connectivity changes, validating integration endpoints, and updating configurations across 30+ partner integrations such as SAP S/4HANA, JDE, Blue Yonder, OpenText, Informatica MDM, SAP Hybris, Mainframe systems, and various REST/SOAP API consumers and providers. Additionally, led the upgrade from DMZ-based security to Cloudflare f
• Managed and coordinated SAP upgrades from on-premise Red Hat Linux servers to AWS Cloud, covering all integration touchpoints between SAP and IBM webMethods applications. Ensured continuity across SAP PI/PO/BTP integrations and Sterling Integrator during migration. Simultaneously oversaw the upgrade of Control-M job scheduling systems to AWS, reconfiguring and validating all dependent batch jobs post-migration to maintain operational stability.
• Directed the upgrade of over 300 API integrations for the US Region Order-to-Cash process by migrating the webMethods platform from version 9.7 to 10.7. Led the hyper-care support phase in a 24x7 production environment processing 1.8 million daily transactions, coordinating with multiple teams to resolve critical issues within SLA thresholds during and after the go-live period.
• Collaborated closely with client business teams across multiple departments to gather and analyse requirements. Enhanced 72 existing APIs by introducing Incremental Logging features that enabled granular traceability across distributed channels, significantly reducing the time needed to diagnose and resolve data discrepancy issues in production.
• Designed and developed 25 APIs involving Flat File parsing, SOAP and REST message handling, and data transformation into client-specified formats. Deployed integrations via SFTP and HTTPS protocols, ensuring reliable and secure file and message exchange between internal systems and external trading partners.
• Provided comprehensive production support for 300+ interfaces across multiple Johnson & Johnson platforms including US ROTC, BTB, Vision Care, Hybris, and APO webMethods MedTech. Managed integrations with a diverse ecosystem including SAP, Blue Yonder, MuleSoft, AS/400, JD Edwards Enterprise, Oracle, and external partner webMethods systems, responding to incidents and performing root-cause analysis to prevent recurrence.
• Leveraged My webMethods Server to monitor over 12,000 business transactions daily in the Vision Care Platform, proactively identifying transaction failures and acting swiftly to resolve them before they escalated to P2 incidents, ensuring continuous business operations and minimising client impact.
• Led a Continuous Service Improvement (CSI) initiative to split the RFC connection between webMethods and SAP into 5 dedicated distributed business channels. This architectural change resolved recurring outages caused by high-volume transaction spikes and eliminated a significant source of P1 incidents, improving system resilience and client confidence.
• Planned and executed the migration of Oracle Stored Procedure-based scheduling for logging databases from Oracle Database to Control-M Job Scheduler. Redesigned the scheduling logic to align with the new platform, validated job outcomes, and ensured logging continuity with no data loss during the transition.
• Prepared comprehensive go-live plans detailing all deployment activities, rollback procedures, and stakeholder communication steps. Participated in multiple mock deployment cycles to validate readiness before production releases and provided hands-on warranty support post-deployment to stabilise the environment and address any emerging issues.

Lead Administrator - Wipro Limited - Kolkata, India

(2021-12 - 2022-04)

• Led a cross-functional team of 7 consultants in delivering Smart City and IoT platform solutions for Saudi Aramco using the webMethods Product Suite and webMethods.io Integration platform. The engagement resulted in a 32% improvement in operational efficiency across integrated modules through streamlined data flows and automation of manual processes.
• Introduced 5 new feature dashboard functionalities into the Smart City platform, enhancing visibility and control for operations teams. Authored detailed high-level and low-level design documents for each feature and played a key role in business discussions, including preparing precise effort estimates for Statement of Work (SOW) submissions.
• Designed and developed 42 web services spanning four IoT Smart City modules — Water Management, Parking Systems, Irrigation Control, and Power Distribution. Integrated these services with a Front-End Angular Application and backend systems including JDBC data sources and SAP to enable real-time data exchange and event-driven processing.
• Managed the installation and renewal of digital certificates across 2 clustered production webMethods Integration Server environments, ensuring uninterrupted secure communications with partner systems and compliance with organisational security policies.
• Performed quarterly product maintenance on Linux-hosted webMethods environments, including applying patches, resolving configuration-level bugs, and validating system performance post-update to maintain high availability and operational stability for the client's IoT infrastructure.

IT Analyst - Tata Consultancy Services - Kolkata, India

(2018-10 - 2021-12)

• Led a team of 7 consultants in a 24x7 production support project for Citi Bank's Local Regulatory Reporting systems. Successfully acquired and onboarded 6 complex applications from IBM covering regulatory reporting across 26+ countries, managing a transaction volume of 3.5 million daily and handling over 600 support tickets per month while maintaining SLA compliance.
• Identified and optimised 8 automated stored procedure scripts by refactoring inefficient SQL logic and resolving long-running query bottlenecks. These improvements significantly streamlined ETL processing and reduced the monthly ticket volume by 250, freeing the team to focus on higher-priority incidents.
• Provided in-depth technical solutions for job failures across SQL, Autosys, Ab Initio, Unix, and webMethods Schedulers. Conducted detailed root-cause analysis for recurrent failures, implemented permanent fixes, and documented resolution steps to build a reusable knowledge base for the team, reducing repeat incidents over time.
• Scheduled and managed 125 batch jobs across Autosys and Ab Initio platforms for Local Regulatory Reporting applications spanning multiple geographic regions. Used BMC Release Lifecycle Management 4.x to plan, validate, and deploy job changes in compliance with change management processes and regulatory deadlines.
• Actively participated in Major Incident Management (MIM) calls and P1 incident bridges, taking end-to-end ownership of critical issues from initial triage through root-cause identification, fix implementation, and stakeholder communication until full resolution and sign-off.

System Engineer - Tata Consultancy Services - Hyderabad, India

(2015-07 - 2018-10)

• Led an Agile team of 4 members to design, develop, and enhance Deposits product APIs across all digital channels for Bank of America. Built SOAP and REST APIs for high-profile initiatives including Apple Pay integration, the Erica AI-powered virtual assistant, scheduled payments, P2P payment flows, and real-time fraud detection APIs, following EAI SOA architectural standards.
• Introduced 45 complex API integrations as part of Project Erica, connecting the conversational AI assistant with multiple backend banking systems. These integrations enabled seamless self-service capabilities for millions of customers and contributed to annual operational savings of $1.5 million by reducing manual processing and call centre volume.
• Prepared comprehensive SDLC documentation including functional specifications, technical designs, and deployment guides. Conducted thorough impact analysis across 4 concurrent projects to identify dependencies on the webMethods platform, ensuring new changes did not introduce regression issues or disrupt existing integrations in production.
• Authored Unified Test Cases (UTC) for 35 APIs, detailing input scenarios, expected outputs, and edge cases. Collaborated with the testing team during Smoke and Performance Testing phases, identifying and resolving bottlenecks that resulted in a 3% reduction in weekly integration failures and improved overall system reliability.

Bachelor of Technology - Computer Science - Maulana Abul Kalam Azad University of Technology, India (2015-06)