Ramp Team Lead - AGI Ground - Edmonton International Airport
(2024-01)
- Supervise 4–5 employees ensuring safe, efficient, and on-time operations.
- Coordinate with airline staff to deliver customer-focused solutions under strict deadlines.
- Investigate and resolve performance issues while maintaining fairness and accountability.
- Developed leadership skills by training new staff and conducting safety briefings.
Order Picker & Trainer - TCL Supply Chain - Edmonton, AB
(2023-01 - 2024-12)
- Trained new employees on company processes, customer service, and safety practices.
- Maintained high productivity and quality while supporting a team-oriented work culture.
- Assisted in order management and workflow coordination to meet customer expectations.
- Picked and prepared customer orders using RF scanners and warehouse management systems.
- Verified item accuracy, lot numbers, and quantities before dispatch.
- Operated pallet jacks and forklifts to move, load, and organize inventory safely.
- Performed daily cycle counts and reported stock discrepancies to supervisors.
- Ensured compliance with temperature, packaging, and labeling standards.
Warehouse Associate - Amazon - Edmonton, AB
(2023-03 - 2024-01)
- Ensured accuracy in order processing, inventory management, and shipment preparation.
- Collaborated with supervisors and teammates to achieve daily performance targets.
- Supported a customer-focused culture by maintaining quality and efficiency.
Supervisor - D Spot Dessert Café - Edmonton, AB
(2021-12 - 2023-03)
- Led and trained staff in customer service, upselling, and operational efficiency.
- Resolved staff and customer concerns, ensuring high satisfaction and repeat business.
- Oversaw scheduling, workflow coordination, and team performance tracking.
Office Assistant - Ascent Transport - Edmonton, AB
(2023-09 - 2024-03)
- Supported HR onboarding, employee records, and workplace documentation.
- Assisted with communications, scheduling, and vendor coordination.
