Arman Tiwana

I am Armanpreet Kaur, currently looking for an employment opportunity. I have almost 3 years of experience working as an assistant accountant along with more than one year of experience working as an administrative assistant. I am also an excelent customer service representative and a great team member, who motivates myself and others to achieve goals.

The Junction Ltd., Brampton ( April 2022 till Present) Administrative Officer 

● Establish relationships with new clients and set up meetings for managers

● Answer client questions as part of the customer service desk

● Proficiency with MS Office Suite like Excel, PowerPoint, and Word

● Filing important documents, such as reports, meeting notes, emails, and letters

● Updating of office records and databases that contain personnel, financial, and office data

● Track records of office supplies and place orders when necessary

High Class Cleaners, Brampton (July 2017 to February 2022) Customer Service Representative 

● Maintained customer records on regular basis by using Microsoft Excel

● Direct customer dealing and data entry enhanced communication skills and software skills

● Resolve customer problems by clarifying their concerns and complaints through best solutions

● Opening and closing the shift

● Resolve customer concerns using the standard procedure

● Balances cash drawer at beginning and end of shift by counting cash

Meeda Accounting P.C. CPA, Brampton (October 2018 to April 2021) Assistant Accountant 

● Assisted tax accountants in preparing tax returns and financial statements.

● Communicated with clients on a daily basis and ensured excellent customer service

● Maintain accounting documents and records, ensuring all files are up to date

● Maintain financial records for clients by analyzing balance sheets and general ledger accounts

● Entering financial information into software programmes, Excel sheet and Quickbooks

● Reviewing computer reports for accuracy and meticulously tracing errors back to their source

● Ensured good information workflow between tax preparers and management

Amazon Fulfillment Centre YYZ4, Brampton (September 2017 to January 2018) Crew Member 

● Completes shipments by processing and loading orders

● Prepare orders by processing request

● Pulling materials, packing boxes, placing orders in the delivery area

● Sorting the orders for the packers, as per customer orders

Post Graduation Diploma: Business Management (January 2017 to August 2018) 

(Lambton College, Mississauga, Ontario, Canada)

Relevant Courses: Accounting Concepts, Computer Applications for Business, Human Resource Management, Marketing Essentials

Master of Commerce: Five Years Integrated Course (August 2011 to May 2016) 

(Punjabi University, Patiala, Punjab, India)