Armida Mapilis

Experienced with maintaining cleanliness and order in various facilities. Utilizes effective cleaning techniques to ensure sanitary and presentable environments. Track record of leveraging teamwork and adaptability to meet dynamic needs and high standards.

Food Service Counter Attendant - A&W Beaumont - Beaumont, AB

(2025-10)

• Provided exceptional customer service, ensuring satisfaction and repeat business.
• Operated cash register efficiently, handling transactions accurately and swiftly.
• Maintained cleanliness and organization of work area to comply with health standards.
• Prepared food items according to established recipes and quality standards.
• Collaborated with team to streamline workflow during peak hours for improved efficiency.
• Resolved customer complaints promptly, enhancing overall guest experience.
• Processed customer orders and accurately entered into order system.

Cook - Ben & Florentine - Donnacona, QC

(2024-10 - 2025-08)

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Maintenance Cleaner - Hotel Quebec - Québec, QC

(2024-05 - 2025-08)

• Maintained guest rooms, corridors, and common areas to support clean, safe hotel environment.
• Sanitized surfaces, restrooms, and high-touch areas using approved cleaning chemicals and procedures.
• Inspected facilities for maintenance issues and reported repair needs promptly to supervisors.
• Replenished linens, toiletries, and supplies to ensure consistent guest service readiness.
• Operated floor care equipment to clean carpets, hard surfaces, and lobby areas efficiently.
• Followed housekeeping and safety standards to reduce hazards and maintain compliance.
• Coordinated with front desk and housekeeping staff to prioritize room turnovers and service requests.
• Maintained a professional appearance, ensuring all areas were clean and well-organized at all times.
• Contributed to the overall efficiency of the facility by promptly addressing any maintenance concerns or cleaning needs.

Line Leader - San Technology Inc. NEOMAX 1 - Cavite, Philippines

(2002-02 - 2023-03)

• Supervised production line activities to maintain workflow continuity and output consistency.
• Coordinated operators, materials, and equipment to meet daily manufacturing priorities.
• Monitored quality standards and corrected line issues to reduce defects and rework.
• Trained new operators on safety practices, work instructions, and station procedures.
• Balanced manpower across stations to support smooth production and minimize bottlenecks.
• Inspected finished components for compliance with specifications and customer requirements.
• Communicated shift concerns to supervisors and resolved process delays promptly.
• Reinforced 5S practices and safety compliance throughout production area.
• Supervised updating procedures for working documents such as shift reports and handovers.
• Collaborated with manager on performance-related issues and employee performance reviews.
• Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.

High School Diploma - Cavite National High School (2001-04)