Dental Assistant - Grand Genesis Dental - Richmond Hill, Canada
(2022-05 - 2023-03)
- Provided chairside assistance during examinations, fillings, extractions, root canal treatments, crown preparations and other dental procedures.
- Prepared operatories, instruments, materials and procedure-specific trays before patient appointments.
- Cleaned, disinfected and reset operatories between patients while maintaining established infection-prevention and safety standards.
- Sterilized, packaged and organized dental instruments according to infection-control protocols.
- Took and processed digital dental radiographs as prescribed by the dentist.
- Prepared impression materials, cements, liners and temporary restorative materials for dental procedures.
- Welcomed patients, reviewed their concerns, explained appointment procedures and helped reduce dental anxiety.
- Updated patient charts, documented treatment information and provided post-treatment and oral-hygiene instructions under the dentist's direction.
- Monitored clinical supplies and coordinated with dentists, hygienists and administrative staff to maintain an efficient patient schedule.
- Assisted with dental impressions, models and the preparation and handling of laboratory cases.
- Helped set up a new dental office by organizing instruments, supplies and operatories.
Dental Assistant (1-month placement) - ToothMatters Dental Care - Richmond Hill, Canada
(2022-04 - 2022-05)
- Organized and prepared instrument trays for examinations and dental procedures.
- Cleaned, disinfected and reset treatment rooms between patient appointments.
- Sterilized and packaged dental instruments according to infection-control protocols.
- Took dental radiographs as prescribed by the dentist.
- Welcomed and prepared patients for treatment while helping them feel comfortable and informed.
- Applied feedback from dentists and experienced staff to strengthen clinical skills and patient care.
Seasonal Retail Associate - Michael Hill (Dufferin Mall) - Toronto, Canada
(2021-11 - 2022-02)
- Performed daily diamond and jewellery inventory counts and maintained accurate records in the company database.
- Assisted customers with purchases, returns, memberships and online orders.
- Addressed customer questions and concerns professionally while supporting a positive shopping experience.
- Updated pricing, markdowns and promotional displays according to company requirements.
Store Associate - Uniqlo Canada (Eaton Centre) - Toronto, Canada
(2018-06 - 2021-01)
- Delivered attentive customer service by helping customers locate products and providing suitable recommendations.
- Monitored inventory levels, replenished merchandise and maintained organized product displays.
- Trained new employees on company policies, operational procedures and daily responsibilities.
- Led an in-store mobile-app promotion campaign and assisted customers with registration.
- Operated the point-of-sale system, applied promotional discounts and processed purchases, refunds and returns.
