Arpita Panda

Results-driven Compensation Analyst and Sales Operations professional with 15 years of experience supporting compensation administration, commission operations, analytics, reporting, and process automation. Experienced partnering with HR, Finance, Revenue Operations, and business leaders to ensure accurate incentive compensation, data integrity, and operational reporting across global regions. Skilled in Advanced Excel, Power BI, SQL, and Salesforce to analyze compensation data, support market intelligence initiatives through reporting and trend analysis, automate reporting, develop dashboards, and deliver analytical insights that support compensation and business decisions.

Proven ability to improve operational efficiency through automation, data validation, audit controls, and cross-functional collaboration.

Lead – Compensation & Analytics Projects - HCL Technologies

(2016-05 - 2024-06)

• Partnered with Revenue Operations, HR, Finance, and business leaders to ensure accurate commission calculations, incentive compensation administration, data integrity, and timely payouts across global regions.
• Developed an Operational Data Integrity Tracker that improved commission accuracy by 25% through proactive validation, reconciliation, and audit of compensation data.
• Developed Power BI dashboards, SQL reports, and ad hoc analytical reports to analyze compensation, commission payouts, quota attainment, sales performance, and operational KPIs, providing actionable insights to HR, Finance, Revenue Operations, and business leadership.
• Supported market intelligence activities by analyzing compensation data, payout trends, and operational metrics to identify patterns and provide analytical inputs for compensation planning and benchmarking discussions.
• Performed compensation data validation, reconciliations, and trend analysis to improve reporting accuracy and support compensation planning.
• Automated recurring compensation and operational reporting processes, reducing manual effort by 30% and improving payout cycle efficiency.
• Investigated commission discrepancies, performed root cause analysis, and resolved complex compensation-related inquiries through detailed data analysis.
• Collaborated with HR, Finance, IT, and Sales Operations teams to streamline compensation processes, strengthen reporting accuracy, and improve operational efficiency.
• Supported reporting and analytical activities related to compensation programs, including preparing data used in discussions involving equity valuations, incentive compensation, and business planning.
• Prepared executive-ready dashboards and reports to communicate compensation and operational performance to key stakeholders.
• Managed compensation support workflows and case resolution, reducing average resolution time by 30% while maintaining high service standards.

Developer – Data Analytics & Application Support - HCL Technologies

(2013-10 - 2016-05)

• Supported enterprise compensation and sales operations applications while consistently meeting SLA commitments.
• Developed SQL validation scripts to audit commission, quota, sales, and compensation data, improving reporting accuracy and data quality.
• Performed root cause analysis on payout discrepancies and implemented long-term corrective solutions.
• Partnered with business analysts and stakeholders to gather reporting requirements and translate business needs into technical solutions.
• Automated recurring reports that improved operational efficiency and reduced manual effort.
• Supported compensation reporting, data validation, and reporting quality initiatives across multiple business functions.

Developer – Reporting & Compensation Systems - Wipro Technologies

(2009-08 - 2013-10)

• Supported reporting solutions for sales performance, quota management, commission operations, and incentive compensation.
• Produced operational and compensation-related reports supporting Finance and Sales Operations teams.
• Maintained enterprise reporting systems while consistently meeting SLA targets.
• Assisted with compensation reporting, data validation, and reporting quality improvements.
• Authored knowledge base articles and training documentation to improve onboarding and knowledge sharing.

Bachelor of Technology - Electrical & Electronics Engineering - Silicon Institute of Technology, India