Arshnoor singh Ghuman
Team Lead – Loss Prevention
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About
Results-driven Team Lead in Loss Prevention with expertise in retail security, conflict resolution, and law enforcement coordination. Experienced in collaborating with RCMP through ORCA and Boost & Bust initiatives. Skilled in incident reporting, use of body-worn cameras, and maintaining safe environments through proactive prevention and leadership.
Experience
Team Lead – Loss Prevention - Loblaws Shoppers Drug Mart - Richmond, BC
(2023-10)
Lead loss prevention operations and support store team in maintaining safety and security
- Utilize body-worn cameras in accordance with company policy for incident documentation and evidence collection
- Monitor store operations using CCTV and floor surveillance to prevent theft and fraud
- Prepare detailed incident reports with accuracy and consistency
- Participate in RCMP-led ORCA initiatives addressing organized retail crime
- Participate in RCMP Boost & Bust operations focused on theft activity
- Apply conflict resolution and de-escalation techniques in challenging situations
- Train and guide staff on theft awareness, reporting procedures, and safety protocols
Produce Associate - Loblaws Superstore - Surrey, BC
(2022-05 - 2023-06)
- Maintained product quality and freshness standards
- Ensured department cleanliness and safety compliance
- Provided customer service and assistance
- Operated equipment safely and efficiently
Education
Associate of Arts - General Arts - University Canada West (2022 - 2023)
High School Diploma - MGN Public School (2021)
