Arwa Moussa

Motivated high school student with strong communication skills, experienced in customer service through volunteering and part-time work. Seeking a position at Loblaws where I can contribute to a positive team environment and gain hands-on experience in the retail industry.

Cashier at Roua Food Market (2024-03 – 2025-05)

• Processed customer purchases efficiently using POS systems
• Greeted customers and maintained a friendly, professional attitude
• Handled cash, debit, and credit transactions accurately
• Ensured the front-end area was clean, organized, and stocked with bags and receipt paper
• Assisted with closing procedures and cash reconciliation

Stock Associate at Farmers Market (2023-07 – 2023-10)

• Unloaded delivery trucks and organized products in the stockroom
• Refilled store shelves according to FIFO (First-In-First-Out) method
• Assisted customers in finding products and answered questions about inventory
• Participated in monthly inventory counts and shrink prevention
• Collaborated with team members to ensure smooth daily operations

Front-End Helper at Farmers Market (2023-06 – 2023-07)

• Assisted vendors with setting up and organizing stalls before opening hours
• Helped customers carry fresh produce and goods to their vehicles
• Maintained cleanliness of common areas including tables, bins, and entranceways
• Provided friendly service by answering questions about local vendors and products
• Monitored foot traffic and ensured safety procedures were followed during busy hours

Ontario Secondary School Diploma (OSSD) – Forest Heights Collegiate Institute (2026-07)