Ashley McGillis

Organized and detail-oriented operations professional with 10+ years of experience coordinating daily operations, documentation, staff resources, supplies, compliance requirements and customer service in a high-volume environment. Experienced in maintaining accurate records, coordinating competing priorities, monitoring procedures, supporting team training, resolving issues and implementing practical process improvements.

Strong Microsoft

Office, communication and organizational skills with a proven ability to learn new systems and procedures quickly. Seeking to transition established operations and administrative experience into a structured warehouse and logistics environment.

Childcare Supervisor at Columbus House Childcare (2022-09 – Present)

• Oversee the day-to-day operations of a busy licensed childcare centre while coordinating and supporting a team of more than 25 staff members.
• Provide administrative and operational support by managing schedules, resources, documentation, communications, and competing organizational priorities.
• Communicate professionally with staff, families, community partners, agencies, and the school board, responding to inquiries and addressing concerns with professionalism and discretion.
• Lead and facilitate regular meetings to support communication, collaboration, problem-solving, and continuous improvement.
• Maintain accurate and confidential records and documentation while ensuring organizational policies, procedures, and regulatory requirements are followed.
• Exercise independent judgment when responding to operational challenges and determining appropriate solutions.
• Coordinate multiple priorities in a fast-paced environment while maintaining a high level of organization, accuracy, and attention to detail.
• Support positive working relationships among staff and external stakeholders through clear, respectful, and effective communication.

Preschool Educator at Columbus House Childcare (2016-09 – 2022-09)

• Created and implemented engaging, developmentally appropriate activities for preschool-aged children, supporting curiosity, learning, and individual interests.
• Built trusting relationships with children, families, and partnering agencies to ensure consistent, high-quality care and support.
• Adapted programming to meet the diverse needs and interests of children and families.
• Maintained detailed documentation and conducted ongoing observations and assessments to track learning, development, and progress.
• Participated in regular professional development and reflective practice to strengthen skills and improve program quality.

Certificate in Publishing – Toronto Metropolitan University

Course in Editor in Book Publishing – ELVTR Online Training Centre (2026-04 – 2026-06)

Course in Book Management Production – ELVTR Online Training Centre (2026-02 – 2026-03)

Diploma in Early Childhood Education – Algonquin College of Applied Arts and Sciences Woodroffe Campus (2014 – 2016)