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Inside Sales and Customer Experience Woodtone Sep 2021 - Jan 2022 (5 months)
•Answer customer inquiries regarding products via the main phone line and email. •Enter customer order's into system (Milltech) ensuring accuracy. •Work closely with logistics to arrange loads to be delivered based on current schedule and material availability. •Provide up to date costs, lead times, and quotes. •Submit brush outs for customer review and approval. •Maintaining positive customer relationships which includes providing good communication.
Procurement & Inventory Control Coordinator HEXO Corp Nov 2020 - Sep 2021 (11 months) (Formerly known as Zenabis Ltd) •Create and process purchase requisitions/orders for all departments based off ordering needs for greenhouse/offices. •Create purchase orders via Precoro (previously used InFlow). •Invoice entry and invoice matching. •Perform consumables inventory count on a weekly basis. •Manage and ensure inventory levels of all items needed within facility. •Maintain vendor relationships. •Assist where needed in other departments such as waste management, inventory control, packaging, post-harvest, and cultivation. •Procure costs and availability of goods and services. •Ensuring cannabis and consumables inventory is accurate. •Investigate all inventory discrepancies (cannabis, and consumables), and reconcile. •Collection and destruction of all cannabis waste products within the facility, and systematically. •Systemically receive all incoming product shipped to facility, and organize POs. •Often aid in harvest of plants, defoliation, post harvest, and packaging. •Record wet weights of harvested product. •File and organize paperwork such as completed inventory production forms, and destruction reports. •Member of the site JHSC.
DC Coordinator & National Outbound Logistics MEC Jun 2015 - Jul 2019 (4 years 2 months) • Monitor outbound freight arrivals to stores.
Managers and vendors are immediately notified to resolve issues.
Customer Service & Inventory Control Coordinator VersaCold Logistics Services Feb 2011 - Jun 2015 (4 years 5 months) • Monitor warehouse inventory.