Ashok Kanthula
Seeking a position as a Security Guard
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About
- Good problem-solving skills
- Strong work ethics with remarkable customer handling skills
- Security cameras/alarms
- Intruders’ checking and responding to emergencies.
Experience
Security Guard Feb 2022 – May 2022 Part Time – Apple store, AMB mall, India.
• Patrolled mall on foot 4-5 times a shift, reducing cases of theft.
• Conducted routine check-ups of security equipment/systems.
• Troubleshooting and completing maintenance • Wrote daily shift reports and submitted before end of shift.
• Patrolled store, acknowledged customers, and reviewed CCTV footage, to deter shoplifters and enforce federal, state, and store safety guidelines.
• Reported alarms, incidents, and crimes
CUSTOMER SERVICE REPRESENTATIVE Sept 2022 – Dec 2022 We Delis Pvt Ltd, Hyderabad, Telangana • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered constant flow of customer calls with minimal wait times.
• Offering advice and assistance to customers, paying attention to special needs or wants.
• Cultivated customer loyalty, promoted repeat business, and improved sales.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Education
Conestoga College, Cambridge, Ontario Diploma Structural Packaging Design and Management 2023 - Present
Rajiv Gandhi University of Knowledge Technologies CGPA: 7.38/10 Bachelor’s in Metallurgical and Materials engineering 2017 – 2021
