Aster Hailu

Seeking a position where I can apply strong client support, team leadership, and organizational skills to contribute to a professional and productive work environment. 4 years of experience as a commercial cleaner, +4 years experience in home and support care and 1 year experience in cash handling. Skilled in client support, customer service, cash handling, team coordination, and maintaining organized, professional workspaces. Dependable and adaptable professional with strong communication and time-management skills.

Quick learner who is easily trainable, receptive to feedback, and committed to maintaining high standards of service.

Home Care Assistant at THE KEY (2022-11 – Present)

• Provide direct personal care and daily living assistance to clients in a home setting.
• Support medication management in accordance with care plans and safety guidelines.
• Perform housekeeping duties, laundry, and meal preparation tailored to client dietary needs.
• Monitor client well-being and report changes in health status to supervisors.
• Deliver emotional and social support to promote dignity, comfort, and independence.

Assistant Supervisor - Cleaning Services at Bee-Clean (2023-05 – Present)

• Supervise and coordinate daily activities of cleaning staff to ensure quality standards are met.
• Train new employees on proper cleaning procedures, safety protocols, and infection control practices.
• Manage inventory of cleaning supplies and maintain organized janitorial areas.
• Conduct inspections to ensure compliance with workplace health and safety regulations.
• Support team performance and resolve operational issues efficiently.

Commercial Cleaner at Bee-Clean (2022-06 – 2023-05)

• Performed commercial cleaning and maintenance in offices and facilities.
• Completed cleaning duties efficiently and to high standards.
• Maintained organized work areas and proper handling of cleaning supplies.
• Operated cleaning equipment safely and responsibly.
• Reported maintenance or workplace concerns to supervisors.

Home Support Worker at THE KEY (2023-05 – 2024-08)

• Provided care and supervision for children, ensuring safety and overall well-being.
• Assisted individuals and families with household tasks and personal care needs.
• Supported individuals with mental disabilities and serious illnesses with compassion and professionalism.
• Maintained a safe, organized, and supportive home environment.

Customer Service Associate / Cashier at Beza Design (2021-06 – 2022-04)

• Assisted customers with product selection and personalized service.
• Operated cash register and processed transactions accurately.
• Handled returns and exchanges according to store policy.
• Restocked, folded, and organized merchandise displays.
• Maintained fitting rooms and sales floor presentation.
• Supported daily operations in a fast-paced environment.

Cashier at All Mart (2018-12 – 2020-01)

• Processed customer purchases accurately using POS systems.
• Balanced cash drawer and handled cash responsibly.
• Assisted customers in locating products and answering inquiries.
• Maintained organized and clean checkout areas.
• Provided efficient service during peak hours.

Bachelor of Nursing in Nursing – University of Manitoba (2025-08)

Mature Student Highschool Diploma – Winnipeg Adult Education Center (2023-09 – 2024-07)

Fashion Design Diploma in Fashion Design – Next Fashion Academy (2016-09 – 2018-09)