Operational Risk Analyst: May 2023 – Present
NextGen Worship Centre. Winnipeg, Manitoba, Canada.
- Conduct surveys to create data on the center’s service offers
- Carryout periodic diagnostics to determine the capability maturity of operational risk management in the Centre
- Facilitate awareness workshop among stakeholders
- Project manage the implementation of operational risk management framework in line with COSO
Senior Business Analyst: June 2020 – April 2023
Raw Materials Research and Development Council
- Elicited business requirements from various stakeholders across multiple lines of business
- Led structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs, identified gaps and recommend options
- Led the assessment of business needs, documented and modeled AS-IS and TO-BE business processes utilizing MS Visio BPMN 2.0
- Developed detailed project artifacts such as business requirements documents, business cases, RACI Matrix, Requirements Traceability Matrix, and related project deliverables
- Collaborated with stakeholders to identify opportunities for improvement
- Supported data mapping between the old and new system
- Documented requirements for RFP and a scoring model for evaluation of vendors
- Created mock-up of new functionalities, developed flow charts, use cases, test cases, user stories, prototypes, wireframes, models, functional diagrams, and descriptions that communicated application design specifications as required
- Coordinated the development and grooming of Project Backlog and User Stories with business and technology partners
- Wrote clear user stories and coordinate sprint planning, daily stand-up, and sprint retrospective meetings
- Created test plans, test cases and coordinate User Acceptance Testing (UAT)
- Developed internal training materials and job-aiding materials on streamlined business processes
Business Process Analyst: August 2018 – June 2020
National Space Research and Developmental Agency
- Facilitated requirements elicitation and review sessions.
- Created business process documents and analyzed existing business processes to identify tasks and sub-processes in different lines of business
- Planned and conducted stakeholders review sessions to validate different documented artifacts
- Collaborated with stakeholders to identify opportunities for process improvement and completed gap analysis for the documented current state
- Participated in the implementation of streamlined business processes by providing recommendations to management with findings from analysis
- Created internal training material, job aiding materials on streamlined business processes
- Coordinated and facilitated the delivery of streamlined business processes to audit auditors to ensure compliance with implemented business processes
- Led the analysis of Business processes and Standard Operating Procedures for different product lines
Business Analyst: July 2016 – July 2018
Nengsobin Integrated Services Limited
- Gathered business requirements and facilitated JAD sessions with stakeholders to refine business requirements
- Facilitated interviews and workshops to gather and analyzed requirements
- Reviewed information gathered from multiple sources
- Conducted GAP analysis on current business processes to identify opportunities for operational efficiency
- Led the design and development of business cases, process maps, business requirement documents, test cases, and other project artifacts.
- Developed functional design specifications documents, creating detailed use cases, wireframes, logical statements, and database models
- Participated in sprint planning, daily scrums, testing, retrospectives, and sprint reviews.
- Prepared cost-benefit analysis to support system and process changes
Business Analyst: July 2013 – June 2016
Financial Datanet House Limited (FDHL)
- Engaged stakeholders to elicit business requirements
- Performed requirements analysis, documentation, and quality assurance for all deliverables
- Developed business process diagrams and flows.
- Analyzed current and future states and performed gap analysis.
- Analyzed business requirement documents to identify, track, and resolve business system issues and software requirements
- Created and reviewed technical design documents and worked with the development team in the code development process
- Provided support in all phases of projects, identifying, tracking, and resolving technical issues
- Worked closely with QA to coordinate testing efforts
- Facilitated iteration planning meetings, coordinated work within individual sprints and led daily stand-ups meetings, sprint retrospectives and demos
- Actively worked with Product Owner to groom and prioritize product backlog on an ongoing basis to meet release timelines and value to the business
- Coordinated user acceptance testing, reviewed test plans and create test cases
