Aurora Chadwick

Dedicated and adaptable professional with over 10 years of experience in customer-focused environments, with past employment as a Police Officer. I bring a strong foundation in communication, conflict resolution, and public service, with a proven ability to remain calm and make sound decisions in high-pressure situations. Skilled in building trust, handling sensitive situations with professionalism, and ensuring safety whilst delivering excellent service.

Baker Hand – Bread Mixer at French 50 Bakery (2025-09 – Present)

Bread mixing and baking operations at French 50 Bakery

• Upheld exceptional presentation standards by performing regular cleanliness inspections
• Mix and shape dough for breads, buns and pastries
• Hold a valid Food Safety Certification
• Operate commercial kitchen equipment
• Able to work quickly while maintaining a strong focus on quality and attention to detail

Customer Service Associate at Home Depot, Okotoks (2025-07 – 2025-09)

Customer service and order management at Home Depot

• Conduct cash transactions and returns on products
• Put together online orders for customers picking up from the store
• Provide a welcoming environment for all customers entering the store, as well as, speaking professionally to customers over the phone
• Contact customers via the phone to update them on their online orders

Police Officer at Greater Manchester Police (2024-03 – 2025-07)

Law enforcement and public safety officer

• Conduct regular patrols to maintain public safety and law enforcement practices
• Respond to emergency calls and provide immediate assistance to victims of crime or accidents
• Enforce local, state, and federal laws, including traffic regulations and issuing citations
• Prepare detailed reports on incidents, arrests, and investigations for legal and administrative use
• Testify in court to present evidence and witness accounts in criminal proceedings

Sales Assistant at Coppull Anglers (2020-06 – 2024-02)

Sales and customer service at retail establishment

• Strategically merchandised new products to create visually appealing displays that enhanced customer engagement and product visibility
• Provide personalized customer service, ensuring a welcoming environment and assisting with product selection to meet individual needs
• Maintained a high level of till service efficiency, ensuring accurate and swift transactions during high-traffic periods

Hospitality at Bury Football Club (2018-08 – 2019-08)

Hospitality and guest services at football club

• Fostered a welcoming environment, enhancing guest satisfaction through positive interaction and engagement
• Upheld exceptional presentation standards by performing regular cleanliness inspections of dining areas
• Streamlined service operations by facilitating clear and effective communication between management and floor staff

Bachelor's degree in Forensic Science and Criminal Investigation – University of Central Lancashire (2019-09 – 2022-09)

A-Level and BTEC – Holy Cross Sixth Form College (2017-09 – 2019-09)