Avneet Kaur

Experienced hospitality professional with over 3 years in guest services and customer-facing roles. Known for strong communication, problem-solving abilities, and a commitment to providing excellent customer experiences. Adept at managing front desk operations and handling high-pressure environments with efficiency and poise.

Guest Service Agent - Holiday Inn Express - Brantford

(2022-02)

• Delivered exceptional customer service to guests, managing check-ins/outs and addressing inquiries.
• Handled reservations, processed payments, and resolved issues with professionalism.
• Coordinated with housekeeping and maintenance teams to ensure guest satisfaction.
• Maintained accurate records while adhering to company policies and procedures.

Cashier - Loblaw Companies Limited

(2020-04 - 2022-02)

• Operated POS systems to process transactions efficiently and accurately.
• Provided friendly service to customers, resolving concerns and promoting a positive shopping experience.
• Maintained a clean and organized checkout area and supported store operations.
• Assisted with inventory checks and restocking shelves.