Compliance Systems Analyst (Internal Controls & Risk) at Wellington-Altus Private Wealth (2025-01 – 2025-07)
- Executed risk-based pre-audit engagements in strict alignment with IIA professional standards, and served as the primary liaison for external OSFI audits, ensuring 100% compliance with regulatory requests through high-quality evidence and documentation.
- Led process walkthroughs, conducted attribute testing of controls across 10+ high-priority projects, identified control gaps and validated effectiveness in mitigating financial reporting risks.
- Governed comprehensive internal control frameworks for AML, Cyber Security, and Vulnerable Client protocols, identified and closed regulatory gaps to enhance overall control effectiveness by 30%.
- Audited IAM protocols and role-based access controls, ensured Principle of Least Privilege and robust Segregation of Duties (SoD) is implemented across enterprise programs, improving access review accuracy by 30%.
- Conducted post-implementation system reviews, focusing on software controls, data integrity, backup contingency plans, and technical documentation to reduce operational friction.
- Supported Enterprise Risk Management by maintaining risk registers, conducting business unit's risk assessments, and facilitated workshops to develop risk heat maps and strategic insights.
Business Operations Analyst (Systems Governance & CSOX) at IG Wealth Management (2024-04 – 2025-01)
- Executed rigorous regulatory controls testing (IGSI/IGFS) and PRCSA (Process Risk Control Self Assessment) reviews across diverse business lines to identify deficiencies and impact tolerances to strengthen the overall control environment.
- Executed CSOX internal control testing across diverse business lines to evaluate design and effectiveness, identify deficiencies in key financial and operational processes, ensuring 100% alignment with regulatory requirements.
- Facilitated formal sign-off documentation and high-quality audit workpapers, delivering defensible evidence of control performance for executive and regulatory review.
- Directed end-to-end communication between governance and business lines, presenting objective findings and strategic recommendation to enhance controls and operational performance.
- Ensured regulatory integrity of tax reporting processes, performing complex data reconciliations for Canadian Tax Regulations to prevent regulatory inaccuracies.
Coordinator, RESP Process Management (Risk Oversight) at IG Wealth Management (2022-02 – 2024-03)
- Provided operational oversight of investment processes and analyzed documentation to ensure all transactions adhered to federal withdrawal thresholds and corporate risk framework.
- Conducted deep-dive investigations using multi-source data, including transaction histoires, bank statements, and KYC records to provide comprehensive context for high-risk client requests.
- Acted as a second-line oversight and identified systemic gaps in the ATON (Account Transfer Online Notification) process, implemented a new verification layer that eliminated duplicate entries and reduced operational errors.
Senior Mortgage Administrator (Operational Risk) at IG Wealth Management (2019-10 – 2022-02)
- Evaluated high-risk mortgage applications and client profiles against AML and PEP guidelines to ensure full adherence to corporate policies.
- Conducted rigorous investigations and forensic verification of property amendments to detect irregularities and mitigate potential mortgage fraud.
- Coordinated with legal counsel and land registry offices to verify changes in client circumstances, ensuring property registrations and discharges were executed within legal frameworks.
Business Solutions Administrator (Operations Support & Service Delivery) at IG Wealth Management (2018-08 – 2019-10)
- Executed Know Your Client (KYC) protocols to update client profiles, ensuring alignment with established risk appetites and regulatory compliance standards.
- Performed complex reconciliations of third-party data from the Group Benefit program to ensure the accuracy of high-value disbursements.
- Monitored workflow management to ensure service delivery aligned with Service Level Agreements (SLAs) for Operational Oversight.