Baljeet Nadan

Demonstrated deep product expertise across gold, 10k-24k, fine 916 Singapore gold, and traditional KDM India Jewelry. Educated clients on gemstone options, including natural/lab created diamonds, moissanite, cubic zirconia, tungsten, and 925 sterling silver.

Managed

Jewelry repair intakes, documented customer information, and provided price quotes.

Jewelry Consultant (seasonal) - New York Jewelry

(2025)

• Demonstrated deep product expertise across gold, 10k-24k, fine 916 Singapore gold, and traditional KDM India Jewelry.
• Educated clients on gemstone options, including natural/lab created diamonds, moissanite, cubic zirconia, tungsten, and 925 sterling silver.
• Managed Jewelry repair intakes, documented customer information, and provided price quotes.
• Utilized open-ended questioning to identify client needs, deliver tailored product demonstrations, close high-value jewelry sales, process cash/card transactions, and provide premium gift packaging.

Cosmetics Department Lead - Rexall

(2024)

• Provide superior customer service to all customers
• Educated customers through consultive selling, promoting new products and knowledge of promotion
• Drive sales using my entrepreneurial spirit to built up loyal client base
• Maintenance of correct store promotions and signet as well as stock and display merchandising
• Oversee the maintenance of store inventory and order products through Portable data terminal device. (PDT)
• Counting inventory through Portable data terminal device
• Sorting damaged and expired products and sending it to the vendor
• Putting sale tags through the entire cosmetics department
• Worked on planograms and putting on new label’s
• Scanned barcodes to load in PDT device to print all sorts of label’s
• Created gift baskets on special events and holidays
• Ring in sales with accuracy, followed by completing of purchase transactions
• Setup cosmetic events

Cosmetics Counter Manager - Hudson’s Bay

(2019 - 2023)

• Greeting customers in a friendly manner
• Asked targeted questions to identify customer needs
• Helped customers find their beauty products appropriate for their skin types and shades
• Created gift baskets for holiday season
• Demonstrated makeup application to customers of all skin shades
• Setup cosmetics events
• Explained product details including ingredients, benefits and application method
• Checked products for expiry dates and damage
• Shipped expiry and damaged products back to vendor
• Process online orders for customers and shipped items to their home address
• Worked on inventory counting and ordered new products through computer
• Worked on store display and price tags
• Worked on gift with purchase promotion, reaching out to all customers and explaining them in detail about the promotion
• Drive sales to achieve sales goals

Cosmetician - Shoppers Drugmart

(2015 - 2019)

• Greet customers upon their arrival
• Asked targeted question to better understand their needs
• Assisted customers in finding their beauty and skin care needs
• Explained product details and benefits of use
• Close sales with cross selling while appropriate
• Ring in sales with accuracy, followed by completing transaction
• Checked in pick list to stock items from the list
• Put price tags on sale items
• Displayed new items and printed price label
• Maintain product rotation and expiry dates
• Stocked items to their designated spot
• Clienteling customers on regular basis