Bao Vo
Banquet server
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About
I am an international student in Vancouver. I just moved to Canada and start my Hospitality course in May 2023 at Vancouver Community college. I am hoping to get hired to work as a Part time banquet server in Marriot Hotel, so I am able to gain necessary experience in this field and accumulate knowledge for my future advancement. I obviously have an authorization to work according to my study permit status.
I have 3 years experience as a banquet server working in my hometown, Vietnam. I believe that I am a potential candidate.
Experience
BANQUET SERVER | 06/2022 - 02/2023
Swissbel Resort Sam Tuyenlam, Dalat Vietnam - Dalat, Lam Dong, Vietnam
Adhered to sanitation and safety policies, protecting establishment and patrons.
Verified food tray contents and transported each from kitchen to banquet hall.
Served orders by picking up and delivering selections from kitchen.
Resolved guest complaints to maintain complete customer satisfaction.
FRONT DESK RECEPTIONIST | 12/2021 - 06/2022
Dalat Wonder Resort, Vietnam - Dalat, Lam Dong, Vietnam
Handled payment processing and provided customers with receipts and proper bills and change.
Explained policies and procedures to visitors.
Completed basic bookkeeping and document filing.
Input customer data into reservation systems and updated to reflect room changes.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
BANQUET SERVER | 11/2019 - 11/2021
Lavender Resort, Dalat, Vietnam - Da Lat, Vietnam
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Education
Stuyding Hospitality Management in VCC
Finished and got serving It Right Certificate
Training Food Safe Level 1
