Barbara Moise

Multilingual Aesthetician and Customer Service Professional with strong experience in skincare, luxury hospitality, sales and management. Skilled in delivering high quality client experiences and personalized service. Proven ability to manage diverse client needs while ensuring satisfaction and retention.

Medical Skin Care Therapist & Laser Technician - Omniscient - Barrhaven, ON

(2023-10 - 2025-09)

• Conducted in-depth skin assessments and developed customized treatment plans
• Performed advanced aesthetic treatments including microneedling, IPL laser, radio frequency, and dermabrasion
• Delivered a wide range of services including facials, waxing, lymphatic drainage, body contouring, and laser therapies
• Operated professional-grade equipment (Thermoceutical, MIFA, Dermalogica)
• Educated clients on skincare routines and product usage
• Maintained high standards of hygiene, safety, and client care

Manager - Canya Cosmetics - Santiago, Chile

(2017-11 - 2023-01)

• Managed import and distribution of multicultural cosmetic products
• Developed product positioning strategies and oversaw market placement
• Built relationships with suppliers and clients
• Managed operations, sales, and inventory
• Increased brand visibility and customer reach

Hostess / Server - W Hotel Santiago - Chile

(2015-12 - 2018-03)

• Delivered premium customer service in a luxury hospitality environment
• Acted as first point of contact for high-profile guests
• Ensured seamless guest experience
• Provided menu recommendations and upselling
• Maintained professionalism and discretion

VIP Concierge / Customer Service - Unlimited Vacation Club by AMResorts - Dominican Republic

(2011-08 - 2014-01)

• Delivered personalized concierge services to VIP guests
• Coordinated reservations and exclusive experiences
• Resolved complaints efficiently
• Promoted membership benefits and contributed to sales
• Built strong client relationships

Volunteer - YMC

(2025-11)

Advanced Medical Skin Care Therapist & Laser Technician - Medical Aesthetics - Gina's College (2025)

Technical Skin Care Certification - Skincare - Hollywood Institute of Beauty Careers (2021)

Marketing & Public Relations - CEDI (2009 - 2010)

High School Diploma - Collège Le Normalien (2008)