Beline Rodrigues

IT Implementation Project Manager with 25 years in IT, including 13+ years in healthcare platforms and 11+ years leading implementations. Specialized in HIPAA-compliant clinical system rollouts, SQL-driven data architecture, and complex client configurations. Track record of shortening implementation timelines through automation and earning consecutive performance-excellence ratings.

IT Implementations Project Manager - Carenet Health - Brampton, ON

(2023 - 2026-08)

• Configured 4 core clinical healthcare platforms concurrently — Patient Scheduling, Nurse Advice Lines, Reminders, and Member Services — the first manager to reach this milestone.
• Cut manual deployment time by 75% by building automated mass-build Excel and SQL insert templates, eliminating repetitive data configuration steps.
• Ran weekly technical governance meetings across 6 internal divisions, including DevOps, Product Support, and Business Intelligence, to keep platform deployments on schedule and standards-compliant.
• Managed end-to-end technical change requests, standardizing risk evaluation, stakeholder alignment, and resource time tracking across active project portfolios.
• Designed standardized client intake sheets that map raw customer data directly into automated backend SQL configuration scripts.

Implementations Specialist - Stericycle - Mississauga, ON

(2015 - 2023)

• Wrote SQL updates, joins, and inserts to map relational schemas for high-density, multi-site Locations, Providers, and Appointment Types.
• Audited inbound and outbound client data streams for 100% HIPAA compliance, eliminating PHI exposure risk.
• Led daily technical stand-ups, resolved deployment blockers, and ran client-facing project kickoffs as Interim Manager, InQuicker Implementations.
• Coordinated data pipeline integrity for large-scale public health recall campaigns reaching over 100,000 patients per initiative.
• Modernized system builds across hundreds of legacy accounts by deploying standardized implementation templates.

Technical Analyst - Prompt Alert - Mississauga, ON

(2013 - 2015)

• Resolved Tier-3 technical escalations: diagnosed infrastructure bugs, wrote custom UDF scripts, and executed EMR software conversions.
• Mentored junior support analysts and built a peer-review quality-check framework that reduced post-deployment configuration errors by 50%.
• Owned after-hours database emergencies and infrastructure restorations during 24/7 on-call rotations.

Support Staff Supervisor - ASPUplink - Mississauga, ON

(1999 - 2013)

• Supervised and trained technical support staff, setting performance goals for outsourced enterprise B2B support.
• Managed domain security infrastructure: firewalls, Active Directory permissions, and enterprise deployments across Microsoft platforms.
• Built disaster recovery policy, including automated batch files and offsite tape rotation, sustaining 99.9% network uptime.

Humber College of Applied Arts and Technology (1995 - 1996)

Coursework in Marketing, Advertising, and Information Technology - CICT Technical College (1998-04 - 1998-09)