Benju Lalayi

Fourth-year Bachelor of Business Administration student specializing in Accounting, pursuing a CPA designation. Detail-oriented and analytical, with hands-on experience in Excel, financial reporting basics, data entry, and record reconciliation. Proven ability to support administrative and client-facing operations while maintaining accuracy, confidentiality, and professionalism.

Administrative Assistant - TELUS Health

(2020-01 - 2024-12)

• Provided professional support to clients via phone and email while maintaining accurate and confidential records
• Performed consistent data entry and documentation to support reporting and operational accuracy
• Assisted with organizing and maintaining digital filing systems to improve efficiency
• Supported administrative functions including meeting coordination, minute-taking, and internal correspondence

Youth Program Facilitator - Learning Disabilities Association – Toronto District

(2019-01 - 2022-12)

• Maintained detailed participant records and documentation to support program tracking and reporting
• Supported program operations through accurate scheduling, coordination, and data organization
• Collaborated with team members and school officials to ensure compliance with safety and organizational standards
• Assisted in planning and delivering structured workshops and activities in both in-person and virtual settings

Immigrant Support Worker - WoodGreen Community Services

(2021-01 - 2023-12)

• Conducted accurate data entry and maintained client records to support reporting and service delivery
• Assisted newcomers with settlement processes while ensuring documentation accuracy and confidentiality
• Supported tracking and evaluation of program outcomes through organized record management
• Contributed to administrative and operational tasks supporting community programs and partnerships

Bachelor of Business Administration - Accounting Specialization - Trent University (2022-01 - 2026-05)