Bertha Antwiwaa
HEALTH CARE AIDE / PERSONAL SUPPORT WORKER
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About
Compassionate, detail-oriented HCA with experience across long-term care and private home settings. Consistently delivers safe, dignified, patient-centred care for seniors with mobility limitations and responsive behaviours. Strong record in ADLs, safe transfers, observation documentation, and calm, effective response to emergencies. Recognised for clear communication with families/teams and for maintaining clean, organised, risk-reduced environments.
Experience
Health Care Aide at Sienna Senior Living (2024-06 – Present)
- Completed observation notes and fluid/feeding logs on time for 98% of shifts, supporting timely care-plan reviews and handovers.
- Performed bed to chair and ambulation transfers with walkers/wheelchairs, mechanical lift such as sit to stand, Hoyer lift or ceiling lift; cut transfer near-misses 25% after a two-step checklist.
- De-escalated responsive behaviours via validation/redirection; approximately 5 successful redirections/week, reducing unit disruptions.
- Supported 10–12 residents/shift with ADLs and mobility assistance while maintaining clean, organised rooms to infection-control standards.
Health Care Aide at Caressant Care Home (2024-01 – 2024-05)
- Delivered ADLs (dressing, grooming, feeding) for 8–10 residents/shift, adapting techniques to mobility restrictions and preference cues.
- Promoted oral hygiene and personal care (shaving, bathing, teeth brushing), documenting intake/tolerance in logbooks.
- Responded to call bells; adjusted bed rails/equipment; performed CPR/AED/First Aid per protocol.
- Handled medical emergencies such as CPR, First Aid, and using AEDs
- Followed resident-specific mobility plans and safe-lift policies with zero manual-handling violations on shift.
Personal Support Worker at Elderly Care (2022-12 – 2023-12)
- Maintained clean, safe, well-organised environments aligned to infection-control procedures; completed light housekeeping for assigned rooms.
- Assisted with dressing, grooming, feeding, and fluid intake; recorded consumption to inform care-plan reviews.
- Kept accurate records of condition, care, and progress; escalated notable changes to nursing staff same-shift.
- Covered 18 extra shifts during holidays/peak demand to maintain floor coverage and continuity of care.
- Assisted in feeding residents by offering fluids and snacks and recording amounts consumed in the logbook
- Transported residents via wheelchair to/from rehabilitation and appointments (~8 residents/week) with no transport incidents recorded
- Assisted with residents' transfer and ambulation.
Education
Degree – Nursing & Midwifery Training College (2015)