Betty Ko

Accomplished, results-driven Executive Assistant and Operations Specialist with over 15 years of experience supporting C-suite executives, Vice Presidents and regional leadership teams across diverse international industries. Possesses a proven track record in strategic diary management, complex travel logistics, budget administration, high-impact event execution, and cross-functional operational oversight. Exceptional bilingual communicator adept at building strong stakeholder relationships, maintaining total confidentiality, and driving organizational efficiency under high-pressure conditions.

Holds an MBA with Distinction.

Operations Specialist at GUILLEVIN INTERNATIONAL CO. (2025-12 – Present)

• Direct operational workflows, facility management, and administrative continuity for the branch, reporting directly to the Branch Manager.
• Oversee vendor relations, contract renewals, Workday requests, branch licensing, and facility compliance (janitorial, safety, surveillance, and equipment inspections).
• Plan and execute branch events, vendor product launches, and grand re-opening functions.
• Manage Health & Safety compliance, WorkSafe BC claims, PPE standard audits, and employee training tracking.
• Partner with Credit and Accounting teams on new account setup, customer billing, and Return Materials Authorizations (RMA).

Operations Manager – GVA at REXEL CANADA ELECTRICAL INC. (NEDCO WEST DIV.) (2024-06 – 2025-06)

• Promoted to Operations Manager to oversee operational flow, health & safety audits, and continuous improvement initiatives across 6 Greater Vancouver Area branches.

Executive Assistant at REXEL CANADA ELECTRICAL INC. (NEDCO WEST DIV.) (2022-05 – 2024-05)

• Served as strategic partner to the Divisional General Manager and Divisional Operations Manager, delivering high-level executive and operational support across 17 branches and 2 regional hubs.
• Coordinated agenda planning, travel logistics, and financial budgeting for multi-regional management conferences, C-suite advisory meetings, and client retreats.
• Managed executive calendar systems, complex travel itineraries, and leadership meeting schedules.
• Led division-wide HR administrative processes: onboarding/disboarding, headcount/org chart management, timesheet approvals, and annual performance/salary review workflows (MIP/KPIs).
• Collaborated with head office and national marketing teams to organize annual kick-offs, town halls, and sales call-out campaigns with integrated incentive payouts.

Administrative Assistant to CEO at SUNKYUNG CONSULTING LIMITED (2021-05 – 2022-04)

• Delivered dedicated administrative support to the CEO, managing dynamic calendars, executive communications, and client inquiry resolution.
• Maintained cross-departmental coordination to optimize daily workflow and team productivity.

Executive Assistant to CEO at GAIN MILES ASSURANCE CONSULTANTS LIMITED (2018-11 – 2021-05)

• Provided high-level administrative support to the Chief Executive Officer and Managing Director, managing complex calendars, domestic/international travel, and executive expense processing.
• Collaborated closely with the CFO on financial and compliance tracking across regional offices (Taiwan, Macau, and corporate subsidiaries).
• Prepared comprehensive monthly operational, sales, and executive meeting reports for C-suite decision-making.
• Managed full-scale office operations, vendor procurement, facilities, and cross-departmental communications across marketing, IT, and administrative units.

Executive Assistant to Secondary Principal at HONG KONG ACADEMY (IB INTERNATIONAL SCHOOL) (2015-07 – 2018-05)

Executive Assistant to Vice President (APAC) at ESTÉE LAUDER ASIA PACIFIC LIMITED (2014-05 – 2015-07)

Executive Assistant – Regional Leadership at GUERLAIN (ASIA PACIFIC) LIMITED – LVMH GROUP (2005-08 – 2012-08)

Master of Business Administration in MBA – CITY UNIVERSITY OF HONG KONG (2014-07)

Bachelor of Management Studies in Management Studies – THE UNIVERSITY OF HONG KONG (2004-03)

Diploma in Hotel Catering and Institutional Operations – HAKING WONG TECHNICAL INSTITUTE (1995-08)