Bianca Gutnik

Experienced e-commerce coordinator with almost a decade of learning & knowledge covering a wide range of areas including management, copywriting, digital merchandising and all e-commerce site operations.

GOOD EGG, TORONTO, E-COMMERCE MANAGER / COORDINATOR

• Established & built the company's first online retail presence from the ground up
• This includes image acquisition, editing, and digital merchandising
• Product descriptions, newsletter and all copy, tone and voice
• Vendor & customer relationships
• Responsible for marketing/communications - newsletters, email blasts, promotions, etc.
• Order fulfillment, shipping accounts/issues, etc., picking, packing & shipping
• Customer Service

• Boot-strapped, built and ran sole-proprietorship e-commerce retail site
• Managed every detail therein, including building vendor relationships (B2B), & customer relationships
• Copywriting, style & voice, image editing & digital merchandising
• Created a social presence, (Instagram, Twitter, Pinterest, etc.)
• Managed B2B relationships, vendor contracts, P&L, basic accounting
• Picking/packing/order fulfillment

• Managed and ensured all data & entries for all products and destinations
• Confirmed all details, product attributes and vendor details were up-to-date and organized
• Wrote all copy, product descriptions, contracts and modifications necessary
• Liaised closely with buyers, Experience managers, and all other sales & marketing teams
• Administrative duties

YORK UNIVERSITY

• HONS. B.A. ENGLISH

• INTERNATIONAL BACCALAUREAT