GOOD EGG, TORONTO, E-COMMERCE MANAGER / COORDINATOR
- Established & built the company's first online retail presence from the ground up
- This includes image acquisition, editing, and digital merchandising
- Product descriptions, newsletter and all copy, tone and voice
- Vendor & customer relationships
- Responsible for marketing/communications - newsletters, email blasts, promotions, etc.
- Order fulfillment, shipping accounts/issues, etc., picking, packing & shipping
- Customer Service
BIBELOT & TOKEN, OWNER
- Boot-strapped, built and ran sole-proprietorship e-commerce retail site
- Managed every detail therein, including building vendor relationships (B2B), & customer relationships
- Copywriting, style & voice, image editing & digital merchandising
- Created a social presence, (Instagram, Twitter, Pinterest, etc.)
- Managed B2B relationships, vendor contracts, P&L, basic accounting
- Picking/packing/order fulfillment
HOSTED VILLAS, PRODUCT SUPERVISOR
- Managed and ensured all data & entries for all products and destinations
- Confirmed all details, product attributes and vendor details were up-to-date and organized
- Wrote all copy, product descriptions, contracts and modifications necessary
- Liaised closely with buyers, Experience managers, and all other sales & marketing teams
- Administrative duties
