Bikram Chhina

To be a part of an organization that provides clear direction, where I am, encouraged and motivated to welcome challenges and contribute my knowledge, professional skills and innovative ideas which will help me provide better services to the consumer and will fulfill the employer expectations with ever-changing technologies.

DZ Flatbed Driver and Sales - Whitecap Construction Supplies - Cambridge, ON

(2025-05)

• Delivering all construction related supplies to customer sites and warehouses.
• Picking up construction related materials from customer warehouses.
• Dealing with topmost suppliers like SIKA, KING, EUCLID, HENRY, WR Medows, ACROW, DAYTON SUPERIOR etc.
• Have base knowledge of SIKA concrete products and insulation.
• Providing excellent customer service along the way both at customer sites and at the branch.
• Load and Unload truck with a forklift.
• Safely secure the load using straps no chains required.

DZ Delivery Driver - Green Horizons Sod Farm - Cambridge, ON

(2022-02 - 2025-05)

• Delivering Sod and Soil bags using Mofett Forklift.
• Providing excellent customer service along the way both at customer sites and at the branch.

Client Account Specialist - Rogers Communication - Kitchener, ON

(2019-05 - 2023-01)

• Implemented consultative sales techniques to generate revenues and exceed sales targets.
• Introduced customers to new offerings and updated accounts.
• Assisted customers during selection process and helped choose perfect products to meet individual needs.
• Followed up after sales to assess satisfaction and identify ongoing requirements.
• Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
• Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
• Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
• Identified and approached potential customers by generating leads, setting appointments and conducting site visits.

Manager - Subway Sandwiches and Salads - Kitchener, ON

(2016-01 - 2019-03)

• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Managed day-to-day operations, including supervision and assignment delegation for 8-member team.
• Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
• Led employee performance reviews and discussed improvement strategies with each team member.
• Executed new training initiative to improve skills and develop leaders from within.
• Greeted and assisted all customers daily in high-traffic retailer.
• Trained Six employees in inventory practices, POS systems and product knowledge.

Global Business Management - Conestoga College (2016-01)

Global Hospitality Management - Conestoga College

Bachelor of Technology - Electronics and Communications - IIST (2012-05)