Bliss Jesintha

Friendly, dependable, and hardworking individual seeking a Team Member position at Tim Hortons. Brings strong customer service, communication, teamwork, and organizational skills with the ability to work efficiently in a fast-paced environment.

Customer Support Co-Ordinator - Anatomic Iron Steel Detailing - Hybrid

(2022-08 - 2025-07)

• Communicated daily with clients and team members to resolve questions and requests promptly.
• Handled urgent customer inquiries with a high same-day resolution rate.
• Maintained accurate records, documents, and schedules.
• Supported multiple tasks simultaneously while meeting deadlines.

Cashier & Baker - Tim Hortons - Waterloo

(2021-07 - 2021-12)

• Ensured all opening and closing duties are completed at the start and end of each shift (maintaining logs/production sheets).
• Prepared baked food products based on their recipes while maintaining high level of food safety and brand standards.
• Also worked in a fast-paced storefront and drive-thru in serving the valuable customers with exceptional guest experience by getting their payment and delivering their orders.

Post Graduate Diploma - Construction Project Management - Canadore College

Bachelor of Engineering - Civil - Chennai Institute of Technology