Boghra Dimpi

Compassionate and results-driven Physiotherapist with experience in pediatric, neurological, orthopedic, and post-surgical rehabilitation. Skilled in patient assessment, therapeutic exercise planning, manual therapy, and mobility training. Strong foundation in physiotherapy techniques and documentation, complemented by experience in Canadian customer service roles. Certified in Canadian healthcare practices and dedicated to enhancing patient outcomes through evidence-based care.

Self Checkout Attendant - Walmart - Canada

(2025-12)

• Assisted customers with self-checkout transactions, scanning issues, and payment processing
• Provided clear instructions and calm support to customers of diverse backgrounds and abilities
• Resolved customer concerns independently while maintaining a friendly and professional attitude
• Demonstrated strong attention to detail while handling high volumes of transactions
• Managed time effectively during peak hours while supporting multiple customers simultaneously
• Followed safety, security, and confidentiality guidelines at all times
• Worked collaboratively with team members and supervisors to ensure smooth store operations

Omni Fulfilment Center - Walmart - Canada

(2025-06 - 2025-12)

• Effectively communicated with customers to resolve issues, process returns, and answer product-related questions
• Maintained a friendly and approachable attitude, even in high-pressure environments
• Efficiently prioritized tasks during busy hours, ensuring timely completion of responsibilities
• Handled multiple customer interactions while maintaining speed and accuracy at checkout
• Adapted to dynamic schedules and shifting priorities during high-traffic days or special events
• Worked closely with team members and management to meet store goals and daily targets
• Identified and resolved customer concerns with minimal supervision
• Maintained professionalism and calmness in fast-paced and high-stress situations

Gas Station Attendant - Raymonds and sons gas station - Canada

(2025-02 - 2025-05)

• Provided exceptional customer service by assisting customers with fueling, payments, and general inquiries
• Handled cash, debit, and credit transactions accurately using POS systems
• Maintained cleanliness and organization of the store, pumps, and surrounding areas to ensure safety and appearance
• Monitored fuel levels and coordinated with suppliers for timely restocking
• Assisted in restocking shelves, checking inventory, and managing daily reports
• Resolved customer concerns in a professional and timely manner, promoting customer satisfaction and repeat business

Physiotherapist - Neuroexperts Hospital (Pediatric Department) - India

(2023-06 - 2024-06)

• Assisted in pediatric physiotherapy treatments, focusing on vision therapy and mobility improvement for children
• Provided guidance on therapeutic exercises to improve muscle coordination and postural stability
• Maintained accurate documentation of treatment progress and rehabilitation outcomes

Physiotherapist - Shiv Physiotherapy Clinic - India

(2023-03 - 2023-05)

• Collaborated in developing and implementing treatment plans for patients with physical disabilities and injuries
• Educated patients on therapeutic exercises and monitored progress under physiotherapist supervision
• Encouraged patient participation in functional mobility activities, including walking, balance training, and postural correction
• Documented patient assessments, treatment interventions, and progress reports

Intern - Kothiya Hospital, Shalby Hospital, Mahatma Gandhi Physiotherapy Clinic - India

(2022-09 - 2023-03)

• Worked as team member in post-surgical rehabilitation and physiotherapy techniques
• Supported patient mobility training and functional rehabilitation exercises
• Gained experience in manual therapy, electrotherapy, and exercise therapy sessions

Bachelor of Physiotherapy - Physiotherapy - Mahatma Gandhi Physiotherapy College, Gujarat University