Brianna Harrison
Experienced Shift Manager
Talent
Oshawa, ONMember since September 29, 2026
Team Leadership & TrainingCustomer Service ExcellenceCommunication & Interpersonal SkillsTime Management & OrganizationProblem SolvingHealth & Safety ComplianceFast-Paced Work Environments
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Team Leadership & TrainingCustomer Service ExcellenceCommunication & Interpersonal SkillsTime Management & OrganizationProblem Solving
About
Experienced Shift Manager with a strong background in team leadership, customer service, and fast-paced operations. Proven ability to train staff, manage daily operations, and maintain high standards of efficiency and customer satisfaction. Reliable, organized, and skilled at problem-solving in high-pressure environments.
Experience
Shift Manager - McDonald's - Oshawa, ON
(2018-12)
- Supervise daily operations and lead team members during shifts
- Train and mentor new employees to improve performance and efficiency
- Handle customer concerns and ensure high satisfaction levels
- Support hiring processes, including interviews and onboarding
- Maintain health, safety, and cleanliness standards
- Monitor staff performance and provide feedback to management
Cashier - Dollar Tree - Cobourg, ON
(2017-11 - 2018-01)
- Processed cash and card transactions accurately
- Restocked shelves and maintained organized sales floor
- Assisted customers with purchases and inquiries
- Ensured store cleanliness and presentation standards
Education
Social Services Worker Diploma - Social Services - Durham College (2023-08)
Diploma - Early Childhood Education - Durham College (2021-08)
High School Diploma - St. Mary's High School (2018-06)
Skills
Experienced Shift Manager