Brinda Patel

Cloud & DevOps Engineer with 4+ years of experience designing, automating, and supporting production cloud infrastructure across AWS, Azure, and GCP. Experienced in Kubernetes, Terraform, CI/CD automation, infrastructure as code, observability, and incident response. Strong background in managing scalable cloud platforms, improving deployment reliability, and building automation that reduces operational effort.

Skilled at collaborating with development, QA, and operations teams to deliver secure, highly available, and production-ready solutions.

Cloud & DevOps Engineer at Lightspeed Commerce (2025-01 – Present)

• Managed cloud infrastructure across Azure and AWS supporting 25+ production and non-production environments using reusable Terraform modules and remote state management to ensure consistent, repeatable deployments.
• Modernized CI/CD pipelines by migrating Jenkins workflows to GitHub Actions and Azure DevOps, reducing deployment time from approximately 30 minutes to 15 minutes while increasing deployment frequency across 12+ microservices.
• Administered Kubernetes clusters on AKS and EKS supporting approximately 50,000 daily active users by implementing Horizontal Pod Autoscaling, Ingress Controllers, rolling deployments, and health monitoring to maintain high service availability.
• Developed reusable Terraform modules and Ansible playbooks that reduced environment provisioning time from approximately three hours to under one hour while improving infrastructure consistency.
• Implemented GitOps deployment workflows using ArgoCD, enabling version-controlled deployments, reducing manual deployment errors, and accelerating rollback processes.
• Built centralized monitoring and observability solutions using Prometheus, Grafana, and ELK Stack, improving incident detection and reducing troubleshooting time through real-time dashboards and alerting.
• Automated certificate renewal, backup validation, log cleanup, and routine operational tasks using Python and Bash, saving several hours of manual work each week.
• Managed secrets, identities, and access control using Azure Key Vault, AWS Secrets Manager, Azure Entra ID, and AWS IAM while following least-privilege security practices.
• Participated in production on-call rotations, investigated infrastructure incidents, performed root cause analysis (RCA), and implemented preventive improvements to enhance platform reliability.

Site Reliability Engineer at Crest Data Systems (2021-12 – 2024-05)

• Supported highly available Splunk Enterprise environments deployed across AWS and GCP for enterprise customers while maintaining production stability.
• Designed monitoring dashboards, health checks, and alerting solutions for infrastructure, application logs, indexing performance, and ingestion pipelines using Splunk.
• Automated infrastructure provisioning and configuration management using Terraform and Ansible, reducing deployment time while improving deployment consistency.
• Developed and maintained CI/CD pipelines using Jenkins, GitHub, and GitLab to automate infrastructure deployment and application delivery.
• Participated in a 24×7 production on-call rotation, responding to operational and security incidents while maintaining service availability and customer satisfaction.
• Performed incident investigations, root cause analysis, and implemented long-term corrective actions to reduce recurring production issues.
• Created operational documentation, runbooks, and troubleshooting guides that improved knowledge sharing and accelerated onboarding of new engineers.
• Collaborated with software engineering, customer support, and client teams to resolve production issues and continuously improve platform reliability.

Master of Science (Integrated 5-Year Program) in Information Security & Cyber Security – Gujarat University, India (2023-05)