Bristeena Maju

Recent Strategic Marketing Communications graduate with a strong foundation in corporate communications, content creation, and event coordination. Experienced in supporting digital content, managing social media platforms, and assisting with event logistics. Skilled in Canva, Adobe tools, and Microsoft 365, with the ability to create engaging communication materials including social media posts, newsletters, and promotional content.

Adept at working in collaborative environments and managing multiple projects with strong attention to detail.

Social Media Assistant - Once Upon a Child - Kitchener, ON

(2024-12)

• Create and publish engaging social media content (posts, stories, and reels) to promote new arrivals, seasonal items, and store events.
• Capture high-quality photos and videos of merchandise to enhance brand visibility and online engagement.
• Plan content ideas aligned with current trends and store promotions.
• Monitor engagement metrics and respond to comments/messages to build strong customer relationships.
• Collaborate on local marketing initiatives, supporting both digital campaigns and in-store promotions.

Key Holder - Once Upon a Child - Kitchener, ON

(2024-09)

• Oversee daily store operations, ensuring smooth workflow, inventory readiness, and efficient POS management.
• Supervise staff during shifts, delegate tasks, and maintain clear communication between team members and management.
• Support visual merchandising and in-store promotions to enhance customer experience and drive sales.
• Handle transactions, refunds, daily reconciliations, inventory records with accuracy.
• Assisted customers with product recommendations based on needs, trends, and budget.
• Observed customer shopping patterns and provided feedback to management on popular products and trends.
• Deliver excellent customer service by addressing inquiries and resolving concerns professionally.

Marketing and Communications Assistant - Ritco LTD

(2022-09 - 2023-03)

• Coordinated and executed digital marketing campaigns to support brand visibility and customer engagement.
• Created marketing content and promotional materials using Canva for social media and digital communication channels.
• Assisted with campaign planning, content scheduling, and brand messaging consistency across platforms.
• Conducted market research and monitored campaign performance metrics to identify improvement opportunities.
• Collected informal insights on customer interests and purchasing behavior.
• Built positive relationships with customers through professional and friendly communication.
• Collaborated with internal teams to strengthen brand presence and enhance audience engagement strategies.
• Tracked customer interaction trends and provided recommendations to improve marketing performance and outreach.

Post Graduate Diploma - Strategic Marketing Communications - Conestoga College (2024-12)

Bachelor of Arts - English Language and Literature - Marthoma College (2022-12)