Buggea Brothers

High-performing Environmental Services Leader with 5+ years of progressive advancement within a hospital environment, culminating in a frontline leadership role overseeing integrated housekeeping and laundry operations. Proven track record of improving cleaning quality, strengthening compliance, and leading teams in high-risk clinical environments. Demonstrates strong capability in operations management, infection prevention, quality assurance, and staff leadership, with hands-on experience supporting surgical services, inpatient care, and hospital-wide sanitation standards.

Fully bilingual (English/Spanish) with the ability to effectively communicate, train, and engage diverse teams, patients, and stakeholders—enhancing service delivery, team cohesion, and patient experience in multicultural healthcare environments. Positioned to transition into an EVS Manager / Facilities Management role, bringing leadership maturity, operational discipline, and a results-driven approach to patient safety and environmental excellence.

Environmental Services Team Lead (EVS Lead) at SHOULDICE HOSPITAL LIMITED (2025-06 – Present)

Lead daily operations of Environmental Services within a surgical hospital, overseeing both housekeeping and laundry functions while ensuring compliance with infection control and safety standards.

• Supervise and coordinate daily operations for a multidisciplinary EVS team, ensuring efficient coverage across clinical and non-clinical areas
• Plan and adjust staffing assignments based on patient volume, acuity, and operational priorities
• Act as on-site operational lead in absence of Facilities Management, supporting continuity of service
• Conduct daily inspections and audits, driving continuous improvement and maintaining high compliance levels
• Enforce adherence to IPAC protocols, WHMIS standards, and hospital safety policies
• Lead terminal cleaning, isolation room protocols, and outbreak response efforts
• Train, mentor, and evaluate staff, improving skill competency and team performance
• Provide real-time coaching and corrective action, strengthening accountability and consistency
• Support conflict resolution and staff engagement, contributing to a positive work environment
• Collaborate with nursing leadership, physicians, infection control, and maintenance teams
• Serve as the primary contact for urgent cleaning needs and operational escalations

Environmental Services Technician (Cross-Functional: Housekeeping & Laundry) at SHOULDICE HOSPITAL LIMITED (2024-03 – 2025-06)

• Played a key role in the integration of housekeeping and laundry into a unified EVS model
• Delivered cleaning services across high-risk clinical areas, including operating rooms and patient units
• Operated and maintained industrial laundry equipment, ensuring infection-safe processing
• Supported linen inventory management, improving availability and reducing shortages
• Demonstrated flexibility and cross-functional capability in a fast-paced hospital setting

Housekeeping Attendant (Part-Time → Full-Time) at SHOULDICE HOSPITAL LIMITED (2021-01 – 2024-03)

• Progressively promoted based on performance, reliability, and leadership potential
• Maintained high standards of cleaning and disinfection across patient and public areas
• Built foundational expertise in infection prevention, safety protocols, and hospital operations

Secondary School Diploma