TShirt Designer at SOLE PROPRIETOR (2018-10 – Present)
- Design artwork for print-on-demand products using digital art software and AI art generators
- Write SEO optimized descriptions and advertising copy for my products
- Utilize social media and advertising platforms for marketing of my products and brands
Transcriptionist at INDEPENDENT CONTRACTOR (2008-06 – 2018-12)
- Transcribed digital audio files of corporate financial conference calls and meetings
- Worked from home using cable modem, Infinity foot pedal, and various software applications (Word, Excel, Scopist, ExpressScribe, TB Buddy)
- Followed specific directions on formatting and style, proofread work to ensure accuracy, met tight deadlines
Data Collection Agent at CROSSMARK (2012-07 – 2013-11)
- Received instructions via email, printed documents as necessary
- Collected data using handheld device in grocery stores and convenience stores
- Made both subjective and empirical observations of products
- Reported data in accordance with strict guidelines and met tight deadlines
Senior Adjudicator/Quality Specialist at RESOLVE (2005-08 – 2008-08)
- Performed data entry of dental insurance claim forms
- Adjudicated basic and complex dental claims for payment within limited time frame
- Completed quality checks on co-workers to ensure accuracy target is met
- Achievement: exceeding productivity target by 45% with accuracy of 98.5%
Customer Service Representative at MONEY MART (2004-09 – 2005-08)
- Evaluated and cashed cheques, performed foreign currency transactions, sold money orders, completed Western Union transactions, evaluated and approved Fast Cash Advances, provided customer service at window and over the telephone
- Performed basic collection duties, entered data accurately, completed opening and closing paperwork, prepared bank deposits
