Caroline Setlakwe

Experienced receptionist with over 15 years in administrative and customer facing roles, including 4 years at Montréal General Hospital. Proven ability to manage visitor flow, direct inquiries, and handle communications efficiently. Adept at providing comprehensive administrative support and maintaining organized records. Seeking to leverage strong organizational and interpersonal skills to enhance customer experience and coordination in a work setting environment.

Bank teller - Bank of Canada - Montreal, Canada

(2000-02 - 2004-05)

• Managed customer financial transactions accurately and efficiently

Secretary - Hovington insurance - Montréal, Canada

(2004-07 - 2019-02)

• Provided comprehensive administrative support, including managing correspondence and maintaining organized records.

Receptionist - Montréal General hospital - Montreal, Canada

(2020-03 - 2024-03)

Welcomed and directed visitors, ensuring a smooth flow of individuals within the facility.

• Managed incoming calls, providing information and routing inquiries to the appropriate departments

Secretarial - Lutheran school (1980-09 - 1982-05)