Cassidy Smith

Hi, my name is Cassidy. I’m 23, a PSW, and I live in Brantford. I’m a compassionate and dependable person who takes pride in caring for others. As a PSW, I value patience, empathy, and respect, and I always strive to make people feel comfortable, supported, and valued in my care. I want To obtain a position that will enable me to use my ability to work with people, and organizational skills. I also want to work in an environment that helps me gain valuable experience, and fosters growth.

Willing to relocate: Anywhere

Caregiver at Participation House Support Services (2023-12 – Present)

Working with people with disability providing personal care and support services

• Working with people with disability
• Meal prep
• Hoyer transfer
• Product change
• Dressing and undressing
• Documentation
• Showers
• Bed baths
• Giving medication

Caregiver at Nurse Next Door Home Care Services (2023-09 – Present)

Providing in-home care services to clients

• Assist with toileting clients
• Getting clients dressed and undressed
• Providing companionship
• Bathing clients

Retail Worker at Cat Cay Yacht Club (2021-05 – 2021-12)

Retail sales and customer service in yacht club environment

• Serving customers by helping them select products
• Directing customers by escorting them to racks and counters
• Answering customers' questions and concerns
• Initiated friendly conversation with customers to determine level of assistance required
• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty
• Stocked, replenished and organized inventory to keep store merchandise fresh
• Helped customers by answering questions and locating merchandise
• Supported managers with organizing store and showcasing new items in eye-catching displays
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
• Built customer loyalty by engaging with and identifying product needs of customers
• Engaged shoppers, providing assistance and information on merchandise and product features
• Managed cash register operations using POS system and processed sales and returns
• Followed company policies, rules and procedures to promote company goals and maintain safety
• Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
• Help customers load purchased equipment when necessary

Sales Associate at Cat Cay Yacht Club (2020-11 – 2021-02)

Sales and cleaning operations in yacht club retail environment

• Cleaning residence houses
• Cleaning the public restrooms
• Manage inventory
• Collected payments and provided accurate change
• Worked with fellow sales team members to achieve group targets
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
• Sold various products by explaining unique features and educating customers on proper application or usage
• Used technology resources to assist customers in locating and selecting items
• Adhered to company initiatives and achieved established goals
• Obtained signatures for financial documents and internal and external invoices

College Certificate in Personal Support Work – Anderson College (2024-01)

High School Diploma – Aquinas College (2020-01)

High School Diploma – Eight Mile Rock High School (2019-01)