Security Supervisor - Star Security
(2026)
- Supervised a team of 2 security guards overseeing access control at a FIFA event, ensuring smooth and secure entry operations.
- Verified and recorded photo ID for all incoming employees prior to granting access to the venue.
- Coordinated gate management procedures to maintain safety and compliance throughout the event.
Assembler - Camden Door Controls
(2022 - 2023)
- Assembled assistance devices for public and washroom doors with precision and efficiency.
- Consistently met 100% of daily production goals, ensuring timely order fulfillment.
- Managed shipment documentation, including entering Bill of Lading (BOL) details into the platform and generating customer invoices.
- Collaborated with quality control teams to maintain high standards for finished products.
Machine Set-Up Operator - Mersen Canada
(2021 - 2022)
- Configured and calibrated concave and wear line machines according to technical specifications.
- Interpreted engineering drawings to ensure accurate machine setups aligned with customer requirements.
- Exceeded production deadlines through efficient workflow coordination and teamwork.
- Conducted routine machine maintenance to minimize downtime and ensure operational efficiency.
Assistant General Manager - Hudson's Bay Outlet – Toronto, ON - Toronto, ON
(2016 - 2020)
- Oversaw operations for the highest-volume Hudson's Bay outlet in Canada, processing 750,000+ pieces annually.
- Directed a team of 30+ employees, optimizing workflows for shipping, receiving, and merchandising.
- Spearheaded the Door-to-Floor process, ensuring 2,000+ daily inbound deliveries were customer-ready.
- Managed promotional campaigns and sales targets, driving revenue growth and customer satisfaction.
- Streamlined logistics by optimizing delivery schedules and workload distribution.
Supervisor - Hudson's Bay Outlet Logistics – Brampton & Oshawa, ON - Brampton & Oshawa, ON
(2013 - 2016)
- Led daily operations at the primary sell-off processing hub for Hudson's Bay and Saks Fifth Avenue, handling 2M+ pieces annually.
- Supervised 25–30 team members in shipping, receiving, picking, and ticketing 8,000+ pieces daily.
- Conducted shipment audits and reported discrepancies to Process and Planning Managers.
- Orchestrated annual inventory programs, auditing 500,000+ pieces with 99% accuracy.
- Mentored Team Leads, developing leadership skills to prepare them for career advancement.
Merchandising Supervisor - Zellers – Toronto, ON - Toronto, ON
(1995 - 2009)
- Managed a team of 20 associates in hard and Softline departments, ensuring compliance with company SOPs.
- Surpassed sales targets by implementing effective merchandising and promotional strategies.
- Served as Manager-on-Duty, resolving customer escalations and reducing complaints by 40%.
- Oversaw pricing updates, planogram execution, and inventory controls, reducing shrinkage by 15%.
- Recognized by leadership for maintaining flawless inventory records and audit readiness.
- Executed overnight stock replenishment and planogram setups for Health & Beauty, Sports, and Toys.
- Promoted to Supervisor within 8 months for exceptional performance and leadership potential.
