Catherine Truong

I am an organized and motivated office worker eager to apply time management and organizational skills to new challenges in a part-time role. I have strong work ethic, am adaptable with exceptional interpersonal and customer service. Adept at working effectively unsupervised and quickly mastering new skills, I am a dependable team member who goes beyond requirements to handle customer needs.

SENIOR ADVISOR | Infrastructure Ontario - Toronto, Ontario - 10/2022 - Current

• Gathered, organized and analyzed information to support written reports.
• Prepared program summary analyses, evaluative reports and recommendations to support retention initiatives.
• Conducted workshops to share new information with groups and stakeholders.
• Coordinated implementation of new technological tools to improve data gathering and trend tracking.

• Tracked development budget versus expenses and communicated financial status to full development team.
• Designed, deployed and maintained workstream tracking system and trained and supported other staff in using it to optimize work flow.
• Supported sales efforts through intensive schedule of residential rental sales centre visits with potential tenants and pitched compelling presentations of upcoming new rental units.
• Spearheaded, implemented and maintained social media presence for public engagement through the agency website, providing up-to-date communication to existing tenants and surrounding community.

University of Waterloo - Waterloo, ON | Bachelor of Science

Notre Dame Secondary School - Brampton, ON | High School Diploma