E-commerce Operation Specialist
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Enthusiastic and results-driven, I am Cathy Qian, a seasoned professional with a strong background in hospitality, event management, and e-commerce operations. Currently based in Coquitlam, BC, I bring a wealth of experience gained through my diverse roles in international settings.
I hold a BA in Hospitality and Event Management from the Swiss Hotel Management School, where I honed my skills in strategic planning, communication, and project coordination.
WUXI E&D INTERNATIONAL TRADING CO., LTD.
Wuxi, China (2020-2022)
As an E-commerce Operations Specialist for AliExpress, I effectively managed end-to-end store operations. My responsibilities included overseeing listings, pricing, promotions, and inventory. I ensured precise order processing, leading to timely fulfillment and high customer satisfaction. By analyzing sales and market data, I identified trends, optimizing operational processes for increased efficiency. Successful execution of promotional campaigns and staying abreast of AliExpress policies contributed to the overall success of the store.
In the role of Project Coordinator for Hone Group Project, I facilitated communication and collaboration across diverse teams. Conducting competitor analysis informed strategic decisions, contributing to improved market positioning. As a Training Specialist, I designed and implemented customized training programs, collaborating with managers and employees on individual development plans.
WUXI MIDODUO NETWORK TECHNOLOGY CO., LTD.
Wuxi, China (2020)
As an E-commerce Operations Specialist for Maternity and Baby Products, I managed listings, prices, and descriptions, ensuring accuracy. Collaborating with cross-functional teams, I executed e-commerce promotional campaigns and optimized processes based on data analysis.
Languages: English (Fluent), Mandarin Chinese (Native)
Soft Skills: Strong communication skills, adept at cross-functional collaboration
Technical: Expert knowledge of Microsoft Excel, Word, and PowerPoint
With a passion for driving operational excellence, I am poised to contribute my skills and expertise to dynamic projects. Let's connect to explore opportunities for collaboration and growth.
WUXI E&D INTERNATIONAL TRADING CO., LTD.
Wuxi, China (2020-2022)
As an E-commerce Operations Specialist for AliExpress, I effectively managed end-to-end store operations. My responsibilities included overseeing listings, pricing, promotions, and inventory. I ensured precise order processing, leading to timely fulfillment and high customer satisfaction. By analyzing sales and market data, I identified trends, optimizing operational processes for increased efficiency. Successful execution of promotional campaigns and staying abreast of AliExpress policies contributed to the overall success of the store.
In the role of Project Coordinator for Hone Group Project, I facilitated communication and collaboration across diverse teams. Conducting competitor analysis informed strategic decisions, contributing to improved market positioning. As a Training Specialist, I designed and implemented customized training programs, collaborating with managers and employees on individual development plans.
I hold a BA in Hospitality and Event Management from the Swiss Hotel Management School, where I honed my skills in strategic planning, communication, and project coordination.
