Co-Worker Fulfillment Operator - IKEA Distribution Center - Richmond BC
(2025-02)
- Order and Fulfillment and Picking: Accurate picking, packing and staging customer orders following IKEA standards.
- Warehouse Equipment Operations: Operates OPL machine, pallet jacks and basic material-handling tools.
- Inventory Control: RF scanning, cycle counts, stock checks, and maintaining location accuracy.
- Safety & Compliance: Strong adherence to warehouse safety rules, PPE use, and clean workspace maintenance.
- Speed & Accuracy: Consistently meets KPI's, maintains high order accuracy, and adapts well to fast-paced environments.
- Teamwork & Communication: Works effectively with co-workers and leaders to meet daily fulfillment targets.
- Problem Solving: Quickly identifies inventory discrepancies or order issues and takes appropriate action.
Warehouse Seasonal Production Assistant - Lush Fresh Handmade Cosmetics - Vancouver BC
(2023-08 - 2024-08)
- Packaged products and ensured accurate labelling of packages.
- Maintained high productivity levels, consistently meeting hourly production targets.
- Engaged in physically demanding tasks such as loading/pulling skids, pushing racks, and carrying bins of products
- Managed to move pallets using a pallet jack/jacking device.
- Adhered to department-specific tasks such as manually filling, pouring, and pressing products.
- Proficient in packing goods, operating a manual/machine pallet jack
- Demonstrated ability to meet quality and productivity standards in a fast-paced production environment.
- Performed physical work and was capable of prolonged standing/walking, bending, pulling, and pushing for periods.
Spa Manager - Arbutus Club Spa - Vancouver BC
(2013-06 - 2021-09)
- Performed the overall esthetician treatment
- Led daily spa operations, ensuring top-notch customer satisfaction.
- Implemented the health and safety regulations related to cleanliness & sanitation & compliance at all times.
- Managed Hiring, staff training, schedules, and performance evaluations for team excellence.
- Highly involved in planning, creating, and conceptualizing the monthly promotions.
- Successfully executed up-selling strategies, resulting in notable revenue growth.
- Collaborated with engineering for spa equipment maintenance and functionality.
- Stayed updated on industry trends, informing spa business plans and budgets.
- Fostered interdepartmental communication to optimize spa operations.
- Oversaw inventory management, pricing, and order placement for products.
- Maintained strong supplier and representative relationships.
Spa Manager - Vida Spas Sheraton Wall Center Hotel, The Sutton Place Hotel, The Best Westin Bayshore Hotel - Vancouver BC
(2006-04 - 2012)
- Managed esthetics division, achieving sales and service goals.
- Implemented the health and safety protocol on hygiene and sanitation practices to ensure a secure and clean environment
- Delivered a full range of esthetic services, including VIP requests.
- Oversaw day-to-day operations, recruitment, training, and evaluations.
- Maintained product knowledge, payroll, and inventory.
- Executed successful promotional campaigns, enhancing brand visibility.
- Ensured exceptional customer service for high-profile guests.
Inside Sales Account Supervisor - Portz International Cosmetics Supply Co. - Richmond BC
(2010-04 - 2011-09)
- Accurately picked items from inventory shelves based on order requirements.
- Prepared items for shipment: Packed and labelled.
- Ensure the quality and integrity of products during the picking, packing, and shipping process.
- Managed national sales accounts, catering to product needs and preferences.
- Managed end-to-end order processing, from invoicing to shipping documentation.
- Maintained accurate customer and supplier databases for efficient communication.
- Coordinated with internal and external suppliers for timely deliveries.
- Led showroom logistics, retail merchandising, and monthly promotions.
- Demonstrated expertise in order fulfillment and inventory management.
- Assisted in the receipt, stowage, and tallying of inventory items. Performed regular inventory checks.
