Chahat Kashyap

Keen learner with excellent adaptability

Talent

CalgaryMember since June 23, 2026

Customer ServiceCustomer Service RepresentativeHr AssistantHr AdministrationStrong written and verbal communication skillsAbility to work independently and remotely without supervisionTech-savvy, quick to learn new tools and softwareNetworking via social media and traditional methods

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Customer ServiceCustomer Service RepresentativeHr AssistantHr AdministrationStrong written and verbal communication skills

About

Keen learner with excellent adaptability. Strong written and verbal communication skills. Ability to work independently and remotely without supervision. Tech-savvy, quick to learn new tools and software. Strong client service and problem-solving skills.

Experience in health & benefits, Payroll, and HR services. Networking via social media and traditional methods.

Experience

Customer Care Representative - ALIGHT SOLUTIONS - Calgary, AB

(2022-01)

Provide front-line support to employees regarding health & welfare benefits, payroll, and HR services.
Guide employees on benefits enrollment, eligibility, claims, and coverage information.
Assist with payroll-related inquiries including deductions, direct deposits, and tax forms.
Ensure accuracy and confidentiality while handling sensitive employee data.
Deliver empathetic and high-quality customer service through phone, email, and chat.
Document cases in HRIS systems and follow compliance standards.
Collaborate with internal teams to resolve escalated issues efficiently.
Achieved consistent high performance in customer satisfaction, accuracy, and service targets.

Sales Associate - ZARA - Toronto, ON

(2021-08 - 2021-12)

Assisted customers with product information, styling advice, and purchase decisions.
Maintained in-stock and presentable store displays.
Processed POS transactions and supported checkout operations.
Built productive trust relationships with customers to ensure repeat business.
Supported team operations during busy sales seasons.

Loan Officer - ICICI BANK - India

(2019-06 - 2019-10)

Advised clients on risks, benefits, and options of lending solutions.
Evaluated and processed loan applications, ensuring compliance.
Guided clients in achieving financial goals through tailored loan products.
Managed loan pipeline using credit and underwriting analysis tools.
Completed contracts with accuracy, obtaining required signatures and documentation.
Delivered customer support with confidentiality and professionalism.