Store Manager • Shoppers Stop • 06/2018 – 10/2018
- Handled customer inquiries, complaints, and grievances by offering compensatory services.
- Tracked lost items and oversaw story inventory.
- Managed store staff shifts and schedules.
- Tracked & achieved store sales targets.
- Maintained positive store environment by enforcing policies and procedures.
Customer Service Rep • Shoppers Stop • 01/2018 – 06/2018
- Addressed customer inquiries about availability of merchandise and sizes.
- Processed customer returns and exchanges.
- Understood customer requirements and recommended products and brands.
- Organized returned and leftover merchandise.
Cashier • Nature’s Basket • 05/2013 – 12/2013
- Maintained checkout operations by following policies and procedures and reporting needed changes.
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations.
- Provided positive customer experience.
Sales Associate • Westside • 04/2012 – 10/2012
- Assisted in stocking shelves with new products & replacing products that had been moved in the day.
- Tracked sales and made sure the cash register was even at the end of the day.
- Managed baseline sales and customer service issues.
