Chantal Carbonneau

Respond in person and by phone to customer inquiries Provide quality customer service and after-sales service Take customer coffee orders by phone and perform invoice data entry

Receptionist/Customer Service - Services de café Vanhoutte (Keurig Canada) - Sherbrooke

(2011-01)

• Respond in person and by phone to customer inquiries
• Provide quality customer service and after-sales service
• Take customer coffee orders by phone and perform invoice data entry
• Promote new products during phone calls
• Open mail and distribute to staff
• Archive invoices / file management
• Complete carrier bills of lading
• Perform all other tasks related to the position
• Experience with Microsoft Office suite

Receptionist Secretary - Éclairage Industriel - Sherbrooke

(2005-01 - 2011-12)

• Answer the phone and direct clients
• Enter data into the computer system
• Perform invoice and letter data entry
• Manage accounts and make deposits

Floor Clerk - Boulons de L'Estrie - Sherbrooke

(2002-01 - 2005-12)

• Receive carriers
• Verify merchandise
• Ensure cleanliness of the premises

ASP Legal - Collège de Sherbrooke

University Studies Diploma - Certificate in Psychology - Université de Sherbrooke

Accounting - Accounting 1 - Cégep à distance (2025-12)

Vocational Studies Diploma - Secretarial Studies - Centre de formation professionnelle 24-Juin (2000-12)

High School Diploma (1998-12)