Chantal Frechette

Looking for a job that will stimulate my interests, among other things. I would like to experience a new challenge.

Food and Beverage Director - MONT ORFORD

(2003-05)

• Responsible for the general operations of a cafeteria, a bistro café and a Pub, including managing a staff of up to 45 employees
• Recruit, supervise and train staff
• Administrative tasks related to HR (work schedules, time card management, staff meetings, staff training, etc.)
• Responsible for the concierge department
• Provide coverage for various positions, including that of server
• Responsible for selling receptions and follow-up through to the day of the event (weddings, proms, anniversary tournaments, ...)
• Manage client relations and resolve issues

Banquet Director - MONT ORFORD

(2003-05)

Co-owner of the Bistro Café - Bistro Café Merry de Magog - Magog

(2010-10 - 2013-07)

Main responsibilities

• Recruit and train staff
• Administrative tasks
• Purchase management
• Customer service

Receptionist Secretary and Claims Agent - CONCESSIONNAIRES TOYOTA - Longueuil, Granby et Magog

(1990 - 2000)

• Manage the routing and follow-up of calls
• Welcome clients and visitors
• Process incoming new vehicle inventory
• Schedule appointments for technical advisors
• Responsible for warranty claims handled with thoroughness and precision

High School Diploma (D.E.S) - ÉCOLE SECONDAIRE ANDRÉ LAURENDEAU (1983)

Diploma - Professional Service - ITHQ (1985)