Chantelle O'Connor
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About
Registered Nurse with a Bachelor of Science in Nursing and experience in maternal-newborn care, pediatric health services, vaccination clinics, and patient and family education. Skilled in health assessment, preventive health interventions, immunization, clinical documentation, and identifying and escalating health concerns. Experienced in communicating with individuals and families from diverse backgrounds, providing compassionate and culturally responsive care, and collaborating with interdisciplinary teams to support individualized health needs.
Brings additional leadership and family engagement experience from seven years with the City of Toronto Parks and Recreation. Committed to health promotion, equitable access to care, client education, and community well-being.
Experience
Registered Nurse - Sunnybrook Hospital - Toronto, ON
(2026-01 - 2026-04)
Neonatal Intensive Care Unit
- Conducted comprehensive neonatal assessments and monitored clinical status to identify changes requiring timely intervention.
- Provided individualized care to premature neonates in a high-acuity Level III neonatal intensive care environment.
- Supported and educated families regarding newborn care, feeding strategies, developmental care and complex care plans.
- Collaborated with neonatologists, respiratory therapists, lactation consultants and allied health professionals to coordinate care and address evolving patient needs.
- Documented assessments, interventions and clinical observations in accordance with hospital policies and professional nursing standards.
- Followed infection prevention, patient safety and clinical escalation procedures to support safe, evidence-informed care.
Registered Practical Nurse - Sunnybrook Hospital - North York, ON
(2022-07 - 2026-01)
Maternal and Newborn Unit
- Delivered evidence-based maternal and newborn care, including monitoring postpartum patients and newborns with high-risk health conditions.
- Completed newborn assessments, monitoring vital signs, blood glucose, feeding effectiveness, weight changes, hydration and indicators of potential complications.
- Utilized hospital telephone interpretation services to facilitate communication with patients and families from diverse linguistic backgrounds, support informed decision-making, and promote equitable access to postpartum care, health education and available services.
- provided translated patient education handouts in patients’ preferred languages to further overcome communication barriers.
- Provided health education to parents and caregivers on breastfeeding, infant feeding, thermoregulation, safe sleep, newborn warning signs and preparation for discharge.
- Provided postpartum health education and counselling on sexual health, recovery following childbirth, resumption of sexual activity, contraception and family planning, using respectful, non-judgmental and patient-centred communication.
- Assisted families in understanding care recommendations and recognizing when further assessment or medical attention was required.
- Collaborated with lactation consultants, neonatal teams, social workers and other health professionals to facilitate referrals, communicate clinical concerns and support continuity of care.
- Recognized changes in maternal and newborn status, communicated assessment findings and escalated concerns promptly.
- Contributed to quality improvement initiatives focused on postpartum haemorrhage response and reducing maternal readmissions.
- Maintained accurate clinical documentation and followed hospital policies, infection prevention practices and professional standards.
Student Nurse Placement - Kindercare Pediatric Clinic - Toronto, ON
(2025-01 - 2025-04)
- Assisted with pediatric health assessments, including height, weight, head circumference and vital sign measurements.
- Observed and supported vaccination administration and comfort measures in a pediatric clinical setting.
- Engaged with children and caregivers using age-appropriate communication and a child-friendly approach to support positive healthcare experiences.
- Participated in specialty clinics, including allergy, wart and molluscum, and bowel and bladder dysfunction consultations.
- Observed assessment and care of an infant with a feeding-related concern requiring frenotomy.
- Documented assessments and interventions under supervision and participated in interprofessional communication and care planning.
- Developed familiarity with pediatric health concerns, caregiver education and the importance of early identification of health needs.
Registered Practical Nurse - Michael Garron Hospital - Toronto, ON
(2021-04 - 2022-03)
Adult and Pediatric Vaccination Clinic
- Administered intramuscular vaccinations to adult and pediatric clients using appropriate injection techniques and infection prevention practices.
- Communicated with clients from diverse backgrounds to obtain health-related information, address concerns and support informed participation in vaccination services.
- Used culturally responsive, compassionate communication to support clients experiencing significant anxiety related to injections.
- Collected and documented client information using Covaxon and completed appropriate clinical observations and vital sign assessments.
- Monitored clients for potential adverse reactions following vaccination, recognized concerning symptoms and escalated findings when necessary.
- Supported a safe vaccination experience through client education, observation and attention to individual needs.
- Maintained accurate records in accordance with clinic procedures.
Student Nurse Placement - St. Michael’s Hospital - Toronto, ON
(2024-04 - 2024-07)
Medicine Unit
- Conducted patient assessments under RN supervision, including vital signs, neurological observations and pain evaluations.
- Collected and prepared blood, urine and stool specimens for laboratory testing.
- Documented assessments, interventions and patient responses accurately in the electronic medical record.
- Collaborated with the multidisciplinary team to support individualized care plans and communicate relevant clinical findings.
- Performed nursing skills including NG tube care, medication administration, wound care and ostomy care under appropriate supervision.
Bridging Student Nurse Placement - Humber River Hospital - Toronto, ON
(2021-09 - 2021-12)
Surgical Unit
- Completed nursing assessments and communicated abnormal findings to the primary nurse.
- Administered medications according to the applicable medication administration standards.
- Provided wound care, urinary catheterization and subcutaneous injections within the placement scope.
- Documented patient care and supported safe, individualized nursing interventions.
Student Nurse Preceptor Placement - Providence Healthcare - Scarborough, ON
(2020-09 - 2020-12)
Specialized Geriatric Rehabilitation Unit
- Conducted health assessments, monitored vital signs and reported relevant changes in patient condition.
- Supported medication administration, enteral feeding, specimen collection and infection prevention procedures.
- Participated in multidisciplinary meetings to discuss patient progress and discharge planning.
- Attended professional development workshops led by wound care specialists and physiotherapists.
- Prioritized care needs and maintained concise, accurate documentation.
Student Nurse Clinical Placement - Bridgepoint Active Healthcare - Toronto, ON
(2020-01 - 2020-03)
Orthopedic Rehabilitation
- Completed health histories and head-to-toe assessments to support individualized nursing care plans.
- Monitored and documented vital signs, administered medications and performed dressing changes under placement protocols.
- Supported patient mobility, daily living activities and safe transitions through rehabilitation.
Student Nurse Clinical Placement - Providence Healthcare - Scarborough, ON
(2019-09 - 2019-12)
Cardinal Ambrozic Houses, Long-Term Care
- Completed resident assessments, documented care and reported abnormal findings.
- Supported medication administration, daily living activities, resident independence and individualized care.
Preschool Camp Coordinator - City of Toronto Parks and Recreation - Toronto, ON
(2011 - 2018)
- Led daily programming for approximately 20 preschool-aged children while supervising three staff members and volunteers.
- Planned and coordinated age-appropriate activities, off-site trips and group events to support children's participation and development.
- Built positive relationships with parents and caregivers, responding to questions, communicating concerns and sharing relevant information.
- Maintained participant documentation and communicated important safety information, including allergy alerts.
- Ensured appropriate storage and use of participant medications, including inhalers, EpiPens and prescribed antibiotics.
- Promoted a safe, inclusive and supportive environment for children and families while balancing competing priorities and coordinating staff responsibilities.
Education
Bachelor of Science in Nursing — Post-Diplo - Toronto Metropolitan University (formerly Ryerson University)