Charlene Alger

Security Guard

Talent

Toronto, OntarioMember since December 17, 2025

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About

Motivated and dependable individual seeking an entry-level Security Guard position. Dedicated to maintaining safety, enforcing rules, and providing excellent customer service. Strong observational skills, quick decision-making, interpersonal skills and possess an unwavering commitment to protecting people and property. Will maintain a secure and orderly environment.

Experience

Active listening skills enabling me to be very successful at problem solving client concerns and complaints with a 90% satisfaction rate
Superior communication skills
Trained in use of force and self-defense tactics
Highly critical thinker with excellent researching skills gained through 8 years of work experience as a medical office administrator
Strong interpersonal relationships with clients and staff
Superior organizational, time management and communication skills providing to be an asset while managing front desk of busy medical clinic
Reliable, responsible and service-oriented with excellent people skills to provide a friendly, helpful working environment for clients and co-workers
Successful at conflict resolution and de-escalation skills developed during my time as medical receptionist and in my training for personal support worker
Confident with Access control procedures with previous experience as a key holder and responsible for alarming security system while opening and closing of facilities
Proficient, clear, and concise documentational skills while paying close attention to detail
Clear understanding of legalities and laws surrounding a security guards’ responsibilities and duties
Able to remain calm, confident and keep professional composure while establishing emergency protocols in emergency and crisis management
Strong ability to work team setting, highly capable of learning new skills quickly and working with minimal supervision
Skills obtained in my training and years of working in the customer service industry in retail and as a medical office administrator.