Personal Support Worker (Placement) at Extendicare Maple View (2026-03 – 2026-05)
- Assisted residents with bathing, dressing, grooming, toileting, and other activities of daily living.
- Supported residents with mobility, transfers, and positioning while following safe lifting techniques.
- Assisted with feeding and encouraged adequate nutrition and hydration.
- Provided emotional support and companionship to promote residents' quality of life.
- Observed and reported changes in residents' condition to nursing staff.
- Maintained accurate documentation and followed facility policies and procedures.
- Worked collaboratively with nurses, PSWs, residents, and families to deliver quality care.
Crew Member at McDonald's (2026-03 – Present)
- Delivered excellent customer service in a fast-paced environment.
- Took customer orders accurately and processed cash, debit, and credit card payments.
- Prepared food and beverages according to company quality and food safety standards.
- Maintained cleanliness and sanitation of the restaurant, kitchen, and dining areas.
- Worked effectively as part of a team to ensure efficient operations and customer satisfaction.
- Assisted with stocking supplies, inventory management, and opening/closing duties.
- Resolved customer concerns professionally and courteously.
- Followed workplace health, safety, and hygiene regulations at all times.
Housekeeping at Sparkle Kleen Janitorial Service Inc. (2024-12 – 2025-02)
- Performed routine cleaning and sanitization of offices, common areas, washrooms, and other assigned facilities.
- Swept, mopped, vacuumed, and polished floors to maintain a clean and safe environment.
- Cleaned and disinfected high-touch surfaces following infection prevention and safety protocols.
- Emptied waste containers and ensured proper disposal of garbage and recyclable materials.
- Restocked cleaning supplies and reported maintenance or safety concerns to supervisors.
- Operated cleaning equipment safely and efficiently.
- Maintained high standards of cleanliness, professionalism, and attention to detail.
- Worked independently and as part of a team to complete assigned duties on schedule.
Customer Service Representative at Sure-Bliss Scan Diagnostics (2022-02 – 2024-03)
- Greeting and assisting patients, providing a welcoming and informative environment.
- Schedule and confirm patient appointments, ensuring optimal use of diagnostic center resources.
- Manage patient records and ensure accurate data entry.
- Address and resolve patient inquiries and concerns with professionalism and empathy.
- Collaborate with medical staff to ensure smooth patient flow and efficient service delivery.
- Collect payments from patients and provide receipts.
House Keeping at EM-Kleen Home Services (2015-01 – 2019-12)
- Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Polished silver accessories and metalwork, including fixtures and fittings.
- Observed precautions to protect hotel property and reported damage, theft, and found articles to supervisors.
- Changed light bulbs, fixed toilets or sinks, and cleaned spills during 8-hour shifts.
- Maintained building floors and removed garbage to uphold the company's reputation as an environmentally friendly organization.
Business Manager at Ndu Business Link (2015-02 – 2022-06)
- Sourced clothing items at competitive prices, negotiating agreements that led to a 10% reduction in procurement costs while maintaining quality standards.
- Implemented inventory tracking systems, reducing excess stock by 15% and increasing inventory turnover rates, improving cash flow and profitability.
- Executed targeted marketing campaigns, including social media advertisements on Facebook and WhatsApp, increasing retail sales and wholesale orders by 30% within 6 months.
- Secured agreements with key suppliers, monitoring orders and tracking delivery, leading to a 15% improvement in on-time delivery rates.
