Chris Dupont

Dependable employee with over 20 years of customer service experience in a fast-paced environment. Skilled in client faced conflict resolution and problem solving. Experienced supervisor of small teams for over 10 years.

Practical at Burley Electrical

3 Week Practical

• Assembled and installed commercial lighting fixtures
• Aided in the installation of heating equipment
• Installed thermostats and lighting switches

Front Store Supervisor at Jean Coutu (2022-12 – 2025-09)

Jean Coutu is a Canadian Pharmacy and retail store that operates in primarily in Quebec, Ontario and New Brunswick.

• Assisted clients with their requests and facilitated transactions, ensuring that company standards were met.
• Provide outstanding client service by being attentive to customer needs and turnaround time.
• Utilized company policy regarding safe money procedures.
• Performed supervisor duties such as opening / closing the store, preparing cash deposits, inventory reconciliation and requesting maintenance from contractors / vendors.

Cashier at Superstore (2022-08 – 2025-06)

Superstore is a Canadian grocery retailer that operates across the country under various names.

• Assisted clients with their requests and facilitated transactions, ensuring that company standards were met.
• Provide outstanding client service by being attentive to customer needs and turnaround time.
• Utilized company policy regarding safe money procedures.

E Fulfillment specialist at Princess Auto (2021-01 – 2022-12)

Princess Auto is a Canadian discount tool and equipment retailer operating across the country with headquarters in Winnipeg Manitoba.

• Maintained store standards with regard to safety and security.
• Assisted with escalated issues as they arose and handled customer complaints in a positive and professional manner.
• Collected, processed, and shipped online orders to customers in a timely manner.

Overnight Cash Supervisor at Metro Rideau (2007-01 – 2020-01)

Metro Inc. is a Canadian food retailer operating in the provinces of Quebec and Ontario.

• Assisted clients with their requests and facilitated transactions, ensuring that company standards were met.
• Provide outstanding client service by being attentive to customer needs and turnaround time.
• Utilized company policy regarding safe money procedures.
• Liaised with internal and external stakeholders on safety and security concerns.
• Supervised small teams assisting in conflict resolution provided training on various tools and systems.

Diploma in Construction Electrical – NBCC St. Andrews Campus (2025-01 – 2026-12)

Bachelor of Commerce Honors in Accounting – University of Ottawa (2006-01 – 2021-12)

CEGEP in Commerce – Champlain College (2004-01 – 2006-12)